Good Shepherd Services
Residential Life Supervisor (Green House)
Good Shepherd Services, New York, New York, us, 10261
Residential Life Supervisor (Green House)
2 days ago Be among the first 25 applicants
The Residential Life Supervisor is directly responsible for creating and maintaining a therapeutic living environment for participants and for leading a team of Youth Development Counselors.
Reports To:
Assistant Director & Program Director
Location:
2190 University Avenue, Bronx, NY 10459
Hours:
40 Hours/Week; Non-Exempt (Position requires staff to be onsite and flexible schedule needed)
Salary Range:
$50,000 - $59,000 Based on relevant experience and required education.
Major Duties
Responsible for the day-to-day functioning of the program, including oversight of daily schedules, staffing coverage, and activities to foster a safe, secure, therapeutic environment.
Must remain awake and alert to assist staff and residents.
With the Site Director/Director, recruit, interview, and hire Youth Development Counselors, completing and submitting all documentation that is required.
Train and on-board new YDC staff to ensure proper orientation to the program.
Supervise youth development staff through shift meetings, 1:1 supervision, and in vivo observation and feedback.
Participate in the performance evaluation process, and, as needed, in progressive discipline up to and including termination of staff.
Work closely with the Assistant Director/Director regarding scheduling and oversight of the program.
Coordinate the documentation and timely submission of all needed reports and logs, including at minimum communications log, incident reports, including follow-up, youth observation reports, MAR sheets, and search/contraband logs. Participate in the daily review of all medication-related documentation for legibility, completeness and accuracy.
Communicate significant occurrences promptly to the supervisor and external stakeholders as indicated.
Provide on-the-job training for youth development staff. Ensure staff are, and remain, in compliance with all trainings mandated by ACS, OCFS, and GSS.
With the Site Director/Director, participate in and co-lead any needed investigations, whether of youth or staff matters.
With the Site Director/Director, develop in-service professional development trainings and deliver through team and other meetings.
Serve as the on-call administrator per the roster agreed with the Assistant Director/Director and remain on call 24/7 in case of crisis.
On call/triage in response to crisis and scheduling needs.
Conduct mediation between staff members when issues arise that impact team functioning. Conduct mediation between youth when needed.
Attend all mandatory program and agency meetings.
Monitor staff performance and communicate training needs to the Assistant Director/Director and the Learning and Development Department.
Ensure all applicable policies, procedures, and directives are understood by staff and are implemented.
Perform direct line Youth Development Counselor work as needed.
Lead the implementation of the Sanctuary Model of trauma-informed practice within the department/program.
Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag/reflection reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture.
Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
Utilize Sanctuary Model principles in the supervisory practice.
Perform other duties as assigned.
Qualifications
High School Diploma (or equivalent) with 5 years of working with adolescent youth plus
Associate’s or Bachelor’s Degree preferred with 3 years of working with adolescent youth.
Supervisory experience preferred.
Valid New York State Driver’s License.
Proven client sensibility and ability to communicate with staff on all levels to create and maintain a safe and therapeutic milieu.
Demonstrated competence in verbal, written, organizational, and prioritization skills.
Capability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team.
Effective in conflict resolution and crisis intervention techniques and practices.
Must be able to complete and pass all components of Safe Crisis Management de-escalation and physical intervention training.
Ability to perform physical restraint of youth using approved restraint procedures.
Must be capable of sustained physical exertion and have no limitations on the ability to engage in necessary physical intervention activities, including but not limited to standing and kneeling movements to and from the floor and supporting a participant’s body weight.
Must be able to complete state-mandated medication administration training successfully.
Must be flexible to work during hours supervisees work (some evenings, overnight, weekends, and holiday hours).
Must have a commitment to use and implement the Missouri approach, a group-based rehabilitative and therapeutic approach.
Must have a commitment to work from a strength-based, youth and family development, and trauma-informed perspective.
Company Overview Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd, we respect the dignity and worth of every person and reject intolerance, inequity, and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
General Requirements All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, including participation in quality improvement activities and the willingness and ability to work in a culturally diverse environment.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
#J-18808-Ljbffr
The Residential Life Supervisor is directly responsible for creating and maintaining a therapeutic living environment for participants and for leading a team of Youth Development Counselors.
Reports To:
Assistant Director & Program Director
Location:
2190 University Avenue, Bronx, NY 10459
Hours:
40 Hours/Week; Non-Exempt (Position requires staff to be onsite and flexible schedule needed)
Salary Range:
$50,000 - $59,000 Based on relevant experience and required education.
Major Duties
Responsible for the day-to-day functioning of the program, including oversight of daily schedules, staffing coverage, and activities to foster a safe, secure, therapeutic environment.
Must remain awake and alert to assist staff and residents.
With the Site Director/Director, recruit, interview, and hire Youth Development Counselors, completing and submitting all documentation that is required.
Train and on-board new YDC staff to ensure proper orientation to the program.
Supervise youth development staff through shift meetings, 1:1 supervision, and in vivo observation and feedback.
Participate in the performance evaluation process, and, as needed, in progressive discipline up to and including termination of staff.
Work closely with the Assistant Director/Director regarding scheduling and oversight of the program.
Coordinate the documentation and timely submission of all needed reports and logs, including at minimum communications log, incident reports, including follow-up, youth observation reports, MAR sheets, and search/contraband logs. Participate in the daily review of all medication-related documentation for legibility, completeness and accuracy.
Communicate significant occurrences promptly to the supervisor and external stakeholders as indicated.
Provide on-the-job training for youth development staff. Ensure staff are, and remain, in compliance with all trainings mandated by ACS, OCFS, and GSS.
With the Site Director/Director, participate in and co-lead any needed investigations, whether of youth or staff matters.
With the Site Director/Director, develop in-service professional development trainings and deliver through team and other meetings.
Serve as the on-call administrator per the roster agreed with the Assistant Director/Director and remain on call 24/7 in case of crisis.
On call/triage in response to crisis and scheduling needs.
Conduct mediation between staff members when issues arise that impact team functioning. Conduct mediation between youth when needed.
Attend all mandatory program and agency meetings.
Monitor staff performance and communicate training needs to the Assistant Director/Director and the Learning and Development Department.
Ensure all applicable policies, procedures, and directives are understood by staff and are implemented.
Perform direct line Youth Development Counselor work as needed.
Lead the implementation of the Sanctuary Model of trauma-informed practice within the department/program.
Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag/reflection reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture.
Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
Utilize Sanctuary Model principles in the supervisory practice.
Perform other duties as assigned.
Qualifications
High School Diploma (or equivalent) with 5 years of working with adolescent youth plus
Associate’s or Bachelor’s Degree preferred with 3 years of working with adolescent youth.
Supervisory experience preferred.
Valid New York State Driver’s License.
Proven client sensibility and ability to communicate with staff on all levels to create and maintain a safe and therapeutic milieu.
Demonstrated competence in verbal, written, organizational, and prioritization skills.
Capability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team.
Effective in conflict resolution and crisis intervention techniques and practices.
Must be able to complete and pass all components of Safe Crisis Management de-escalation and physical intervention training.
Ability to perform physical restraint of youth using approved restraint procedures.
Must be capable of sustained physical exertion and have no limitations on the ability to engage in necessary physical intervention activities, including but not limited to standing and kneeling movements to and from the floor and supporting a participant’s body weight.
Must be able to complete state-mandated medication administration training successfully.
Must be flexible to work during hours supervisees work (some evenings, overnight, weekends, and holiday hours).
Must have a commitment to use and implement the Missouri approach, a group-based rehabilitative and therapeutic approach.
Must have a commitment to work from a strength-based, youth and family development, and trauma-informed perspective.
Company Overview Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd, we respect the dignity and worth of every person and reject intolerance, inequity, and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
General Requirements All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, including participation in quality improvement activities and the willingness and ability to work in a culturally diverse environment.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
#J-18808-Ljbffr