Fuse3 Solutions
TELLER OPERATIONS SUPERVISOR
Our client is seeking an experienced Teller Operations Supervisor to join their growing banking team. This is an on-site position offering the opportunity to lead frontline operations while contributing to exceptional customer service standards and team performance. The ideal candidate will have prior banking and leadership experience with a strong understanding of teller operations and compliance requirements.
Position Highlights
Full-time, on-site role with standard banking hours
Opportunity to lead and develop a frontline banking team
Hands‑on leadership role in a customer‑facing environment
Strong focus on operational compliance and team coaching
Key Responsibilities
Supervise teller staff and oversee day‑to‑day operations within the banking center
Train and coach tellers on customer service, compliance, and transaction accuracy
Monitor and manage work schedules, daily cash audits, and month‑end procedures
Support customer transactions, including complex banking needs
Resolve customer concerns and inquiries with professionalism and efficiency
Maintain adherence to internal controls, policies, and banking regulations
Foster a positive and productive team environment
Qualifications
Minimum of 2 years of recent teller experience or 3+ years of external banking experience
Proven leadership or supervisory experience in a banking environment
Strong knowledge of banking products, services, and regulatory procedures
Excellent communication, customer service, and problem‑solving skills
High attention to detail and ability to manage multiple priorities
Notary Public or willingness to become one (Bank will cover costs)
Proficiency in Microsoft Office and general computer applications
Qualified candidates, please visit www.fuse3solutions.com
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Position Highlights
Full-time, on-site role with standard banking hours
Opportunity to lead and develop a frontline banking team
Hands‑on leadership role in a customer‑facing environment
Strong focus on operational compliance and team coaching
Key Responsibilities
Supervise teller staff and oversee day‑to‑day operations within the banking center
Train and coach tellers on customer service, compliance, and transaction accuracy
Monitor and manage work schedules, daily cash audits, and month‑end procedures
Support customer transactions, including complex banking needs
Resolve customer concerns and inquiries with professionalism and efficiency
Maintain adherence to internal controls, policies, and banking regulations
Foster a positive and productive team environment
Qualifications
Minimum of 2 years of recent teller experience or 3+ years of external banking experience
Proven leadership or supervisory experience in a banking environment
Strong knowledge of banking products, services, and regulatory procedures
Excellent communication, customer service, and problem‑solving skills
High attention to detail and ability to manage multiple priorities
Notary Public or willingness to become one (Bank will cover costs)
Proficiency in Microsoft Office and general computer applications
Qualified candidates, please visit www.fuse3solutions.com
#J-18808-Ljbffr