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Envolve LLC

Community Manager

Envolve LLC, Gastonia, North Carolina, United States, 28054

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Company Overview Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States.

Our success is measured by our residents’ satisfaction in making their apartments and communities great places to live.

Job Overview The Community Manager is responsible for the overall performance of their assigned property, including managing and directing onsite staff, leading leasing and marketing activities, performing market analysis, handling resident relations, and preparing/ managing property budgets.

This role covers Catawba Creek Apartments in Gastonia, NC.

Essential Duties and Responsibilities

Accountable for all aspects of the day‑to‑day operation of the assigned property

Ensure all physical aspects of the property remain fully functional and maintained in an attractive condition

Frequent interaction with residents, proactively responding to their needs and focusing on relationship development to achieve high resident retention

Achieve the highest possible net operating income through effective cost control

Manage the property efficiently and profitably within market conditions and Envolve Client Services Group goals

Develop yearly operating and capital budget plans while understanding their impact on NOI

Coordinate and supervise resident improvement and other capital projects

Monitor and enforce resident lease obligations

Understand and maintain strict adherence to state and federal Fair Housing Laws

Communicate effectively with site staff and ensure compliance with all personnel policies and procedures

Provide direction and oversight to property maintenance staff and ensure units/space remain market‑ready

Promote safe work practices and ensure overall site safety for occupants

Perform regular inspections and recommend/coordinate necessary maintenance projects

Bid, negotiate, and manage vendor service contracts and one‑time projects

Maintain knowledge of the property and competitive properties through consistent evaluation of market conditions and trends

Train and mentor office staff to implement sales and marketing materials that maximize rental income and occupancy

Ensure compliance with all applicable Affordable Housing programs, including HUD Subsidy, USDA, RD, LIHTC, HOME, and other state/local programs

Provide reports as required

Complete other tasks as assigned

Education and Work Experience Requirements

High school diploma or equivalent; some college preferred

Minimum of 3 years as a Community Manager or Assistant Community Manager (or equivalent experience)

Valid driver’s license required

HCCP Certification preferred

Specific Job Knowledge, Skills, and Ability

Strong financial management skills, knowledgeable in budgeting, forecasting, and cost control

Ability to work effectively and lead community staff in a fast‑paced, ever‑changing environment

Excellent multitasking skills and ability to meet deadlines

Professional communication skills with coworkers, residents, vendors, and corporate staff

Proficiency with Microsoft Office (Excel, Word, Outlook)

Experience with Yardi preferred

Willingness and ability to work weekends and holidays when business requires

Travel as needed for training and occasional business meetings

Benefits

Competitive salary and bonuses

Medical, Dental, Vision

401(k) plan with employer match

Short‑term disability

Long‑term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Career advancement opportunities

Training and development

Background screening and drug test required.

EOE Minorities/Females/Disabled/Veterans.

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