Wilmington Patient Services Representative

Lawall Prosthetics and Orthotics Services, a long established orthotic & prosthetics provider with an excellent reputation, is looking for a Wilmington Patient Services Representative in our Wilmington, DE office.

Main Responsibilities

Providing excellent customer service to all patients

Data entry and preparation of orders

Becoming versed and knowledgeable of various insurance company requirements and procedures

Obtaining the proper documentation necessary for insurance companies/plans

Verifying patient benefits and pre-certifying our services

Assuring timely service to patients

Ability to quickly learn and navigate all company computer and phone applications

Performing other duties as assigned

Skills & Requirements

Works independently

Uses good judgement

Makes sound decisions

Communicates professionally

Works in a fast-paced environment

Records correctly and briefly

Handles sensitive information in confidence

Meets deadlines and prioritizes

Proficient in Microsoft Outlook, Word, Excel

Organized and detail-oriented

High school graduateKnowledge of anatomy and medical code is a plus

Professional conduct

Dress appropriately

We offer great pay and benefits. If you are looking for a fun place to work and want to use your talents to help patients meet their needs, we want to hear from you.

This is a drug‑free workplace and all job offers will be contingent on passing a drug screen and a favorable pre‑employment background check.

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