Regional Finance (Regional Management Corp.)
Bilingual Assistant Branch Manager
Regional Finance (Regional Management Corp.), Raleigh, North Carolina, United States, 27601
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. We are serious about growth and about helping our customers during hard financial times. We take pride in providing solutions and a helping hand to both our customers and the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you’re passionate about making a meaningful impact in people’s lives and bringing a personal touch to finance, we’d love to have you on board. Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and apply now.
Job Intro The core of a Bilingual Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Competitive pay reflecting the value we place on our team members.
Monthly bonus opportunities.
Clear promotion path from Assistant Manager to Branch Manager.
Full‑time benefits including medical, dental, vision, and 401(k).
Average pay $46,000, varying by location and cost of living.
Duties And Responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and prospective customers.
Maintain office cash accurately and securely.
Grow account volume through effective customer solicitations in branch and by telephone.
Minimize delinquent debt through calls and collections on past‑due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in a sales/retail or cash management environment.
Must pass a drug screen, criminal, and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Fluent in speaking and writing in Spanish.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer‑service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co‑workers.
Thrives in a pay‑for‑performance atmosphere.
Proven ability to multi‑task.
Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30 am to 5:30 pm, Monday through Friday, with some Saturdays required. Overtime may be required on an as‑needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf.
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law. Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
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Job Intro The core of a Bilingual Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Competitive pay reflecting the value we place on our team members.
Monthly bonus opportunities.
Clear promotion path from Assistant Manager to Branch Manager.
Full‑time benefits including medical, dental, vision, and 401(k).
Average pay $46,000, varying by location and cost of living.
Duties And Responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and prospective customers.
Maintain office cash accurately and securely.
Grow account volume through effective customer solicitations in branch and by telephone.
Minimize delinquent debt through calls and collections on past‑due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in a sales/retail or cash management environment.
Must pass a drug screen, criminal, and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Fluent in speaking and writing in Spanish.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer‑service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co‑workers.
Thrives in a pay‑for‑performance atmosphere.
Proven ability to multi‑task.
Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30 am to 5:30 pm, Monday through Friday, with some Saturdays required. Overtime may be required on an as‑needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf.
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law. Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
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