RR Donnelley
Base pay range
$90,800.00/yr - $145,300.00/yr
About the Company RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and worldwide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description The Manager is responsible for the day‑to‑day management and strategic development of the Company’s print fulfillment operations. This individual will be a key contributor to the leadership team by ensuring all manufacturing and print fulfillment activities meet RRD quality standards and customer expectations.
Responsibilities
Plan and manage the daily activities for the location, including digital print, receiving and put‑away functions, picking/packing, and shipping for designated clients in accordance with the agreed‑upon SLAs, with a high level of quality and accuracy.
Implement short- and long‑range goals and operational plans to achieve designated site objectives while maintaining or increasing overall site efficiency.
Ensure necessary resources (staffing, training, equipment) are available to meet prescribed productivity and service goals.
Review existing operations to determine improvements, particularly cost reduction, processing efficiency, and quality gains.
Direct and oversee job assignments and plan daily labor schedules.
Lead the warehouse supervisory team to achieve established objectives.
Ensure all orders are processed within the fulfillment center according to pre‑established SLAs, standards of quality, efficiency, and cost.
Maintain inventory accuracy metrics (cycle count accuracy, shipping, receiving, packing accuracy).
Conduct effective communications with customers and employees; lead meetings to organize warehouse activities.
Administer and enforce all company policies fairly and consistently.
Collaborate with Human Resources and operations management to maintain a positive employee relations environment.
Enforce a safe working environment by complying with all safety procedures and OSHA regulations.
Prepare and maintain accurate, timely reports and records of warehouse operations.
Provide technical advice to customers, sales, and manufacturing.
Develop and implement staffing plans, operational budgets, capital equipment, and inventory requirements.
Organize and prioritize existing resources, incorporating new information to implement effective solutions.
Work collaboratively to meet ISO Quality standards and customer expectations.
Coach employees to peak performance, developing their skill level and increasing efficiencies and productivity.
Analyze and resolve work‑related problems and assist employees with troubleshooting production/quality issues.
Understand the impact of operational decisions on the budget while controlling variable expenses.
Qualifications
Hands‑on, self‑starter, multi‑tasker capable of delivering results in a fast‑paced, start‑up environment.
Excellent leadership communication skills.
Ability to apply business acumen and collaborative skills when resolving problems; consistently identifying critical elements, variables and alternatives to develop solutions.
Exceptional computer skills in the Microsoft Office Suite (especially Excel) and ability to learn and streamline existing technology to improve processes.
Bachelor’s degree in related discipline, with minimum 7 years of demonstrated leadership experience in a fulfillment operation.
Additional Information RRD’s current salary range for this role is
$90,800 to $145,300
per year. The salary range may be adjusted based on geography and may change in the future. Compensation decisions may vary based on education, skills, experience, proficiency, performance, shift, and location.
Benefits include medical, dental, and vision coverage; paid time off; disability insurance; 401(k) with company match; life insurance and other voluntary supplemental insurance coverages; parental leave; adoption assistance; tuition assistance; and employer/partner discounts.
All employment offers are contingent upon the successful completion of a pre‑employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Manufacturing
Printing Services
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About the Company RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and worldwide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description The Manager is responsible for the day‑to‑day management and strategic development of the Company’s print fulfillment operations. This individual will be a key contributor to the leadership team by ensuring all manufacturing and print fulfillment activities meet RRD quality standards and customer expectations.
Responsibilities
Plan and manage the daily activities for the location, including digital print, receiving and put‑away functions, picking/packing, and shipping for designated clients in accordance with the agreed‑upon SLAs, with a high level of quality and accuracy.
Implement short- and long‑range goals and operational plans to achieve designated site objectives while maintaining or increasing overall site efficiency.
Ensure necessary resources (staffing, training, equipment) are available to meet prescribed productivity and service goals.
Review existing operations to determine improvements, particularly cost reduction, processing efficiency, and quality gains.
Direct and oversee job assignments and plan daily labor schedules.
Lead the warehouse supervisory team to achieve established objectives.
Ensure all orders are processed within the fulfillment center according to pre‑established SLAs, standards of quality, efficiency, and cost.
Maintain inventory accuracy metrics (cycle count accuracy, shipping, receiving, packing accuracy).
Conduct effective communications with customers and employees; lead meetings to organize warehouse activities.
Administer and enforce all company policies fairly and consistently.
Collaborate with Human Resources and operations management to maintain a positive employee relations environment.
Enforce a safe working environment by complying with all safety procedures and OSHA regulations.
Prepare and maintain accurate, timely reports and records of warehouse operations.
Provide technical advice to customers, sales, and manufacturing.
Develop and implement staffing plans, operational budgets, capital equipment, and inventory requirements.
Organize and prioritize existing resources, incorporating new information to implement effective solutions.
Work collaboratively to meet ISO Quality standards and customer expectations.
Coach employees to peak performance, developing their skill level and increasing efficiencies and productivity.
Analyze and resolve work‑related problems and assist employees with troubleshooting production/quality issues.
Understand the impact of operational decisions on the budget while controlling variable expenses.
Qualifications
Hands‑on, self‑starter, multi‑tasker capable of delivering results in a fast‑paced, start‑up environment.
Excellent leadership communication skills.
Ability to apply business acumen and collaborative skills when resolving problems; consistently identifying critical elements, variables and alternatives to develop solutions.
Exceptional computer skills in the Microsoft Office Suite (especially Excel) and ability to learn and streamline existing technology to improve processes.
Bachelor’s degree in related discipline, with minimum 7 years of demonstrated leadership experience in a fulfillment operation.
Additional Information RRD’s current salary range for this role is
$90,800 to $145,300
per year. The salary range may be adjusted based on geography and may change in the future. Compensation decisions may vary based on education, skills, experience, proficiency, performance, shift, and location.
Benefits include medical, dental, and vision coverage; paid time off; disability insurance; 401(k) with company match; life insurance and other voluntary supplemental insurance coverages; parental leave; adoption assistance; tuition assistance; and employer/partner discounts.
All employment offers are contingent upon the successful completion of a pre‑employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Manufacturing
Printing Services
#J-18808-Ljbffr