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Ensign Services

Payroll Specialist (On-site)

Ensign Services, Irvine, California, United States, 92713

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Payroll Specialist (On-site)

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Ensign Services .

About the Company Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 350 facilities in the long‑term care continuum that employ over 48,000 employees.

Position Overview The primary purpose of this role is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance and effective communication to assigned portfolio of field operations Executive Directors (or their delegates) and HR and Payroll Representatives. In this role you will oversee and support payroll functions for a portfolio of assigned affiliated companies – companies may encompass multiple states in a variety of skilled nursing and assisted living markets. You will strive to provide exceptional and high‑integrity customer service and timely ongoing communications for operations staff in support of all payroll policies and procedures. Additionally, you will coordinate related HR and Benefits customer service with respective service center teams.

Responsibilities

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives.

Oversee and support payroll functions for a portfolio of assigned affiliated companies. Companies may encompass multiple states in a variety of skilled nursing and assisted living markets.

Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, Benefits, Payroll, IT/Systems within the portfolio of assigned companies.

Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures. Coordinate related HR and Benefits customer service with respective service center teams.

Assist, research, and provide guidance with field Payroll Representatives for customer service questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents.

Coordinate/gather operational field‑driven requirements for shift differentials and incentive pay programs. Partner with Payroll Manager, Payroll Team Lead and IT/Systems to implement requested changes.

Assist and provide guidance on standard and ad‑hoc payroll reporting to field operations staff.

Administrative Functions

Administer, collect, and record pay‑period control document sign‑offs for all assigned affiliated companies.

Research, coordinate and resolve routine pay‑period banking exceptions for checks and ACH errors and reissues.

Consult with the garnishment/withholding order team to process periodic adjustments when directed.

Perform pay‑period audits, controls and reconciliations for assigned affiliated companies. Resolve any issues, errors, exceptions on a timely basis.

Ensure periodic checklists, tasks, audits and controls are completed timely and accurately for all assigned affiliated companies to support centralized payroll close and settlement.

Assist/coordinate training of new and/or backup field HR Payroll Representatives. Work closely with the service center training resource to identify/schedule training needs and follow‑ups.

Process/coordinate OnDemand off‑cycle check requests (Mis‑Pay, Retro, Adjustments, Bonuses, Incentives and Misc items) for assigned affiliated companies.

Process/coordinate OnDemand off‑cycle check requests for terminations for assigned affiliated companies. Ensure compliance with company policy and procedures, federal, state and local regulations.

Process/coordinate and oversee requested payroll input adjustments for assigned affiliated companies. Ensure compliance with company policy and procedures, federal, state and local regulations.

Process/coordinate and oversee requested timecard adjustments for assigned affiliated companies. Ensure compliance with company policy and procedures, federal, state and local regulations.

Process/coordinate and oversee requested time‑off adjustments for assigned affiliated companies. Ensure compliance with company policy and procedures, federal, state and local regulations.

Maintain confidentiality of all payroll information.

Special projects as assigned.

Qualifications

Associate’s degree or higher preferred.

Must have a minimum of 1+ years’ experience in supporting payroll and/or payroll processing.

Level I – 1 to 2 years payroll experience

Level II – 3 to 7 years payroll experience

Level III – 7+ years payroll experience

Must be able to manage multiple priorities and effectively multi‑task on a daily basis.

Must be able to work in a payroll environment with constant timelines and deadlines.

Workday Payroll and Time Tracking experience is highly preferred.

Previous customer service experience for a large employer is a plus.

Proficient with MS Word and MS Excel.

Must possess the ability to examine and verify payroll documents and reports.

Must be able to prepare payroll reports and other records in a systematic, neat, and legible manner.

Additional Information

Salary: $20–$30 DOE; may be eligible for bonus.

Location: This role is based on‑site in San Juan Capistrano.

Number of Positions Available: 1.

Position Type: Full Time, Employee.

Benefits: Medical, dental, vision, life & AD&D insurance plans, 401(k) with matching contribution, vacation, sick and holiday pay.

Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.

Seniority Level Entry Level

Employment Type Full‑time

Job Function Human Resources

Industries Hospitals and Health Care

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