The Destination Knot
Reservations & Guest Support Specialist – Remote
The Destination Knot, Las Vegas, Nevada, us, 89105
Reservations & Guest Support Specialist – Remote
Location: Remote (United States)
Company: Destination Knot
Base pay range: $50,000.00/yr - $65,000.00/yr
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing; Industry: Travel Arrangements
Position Overview The Reservations & Guest Support Specialist provides client‑facing and administrative support related to reservations, scheduling, and guest inquiries. This role is responsible for maintaining accurate records, assisting with confirmations and updates, and ensuring timely, professional communication throughout the coordination process.
Key Responsibilities
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Monitor timelines to ensure changes and confirmations are processed correctly
Provide general guest support to ensure a smooth and positive experience
Follow established workflows and quality standards
Collaborate with internal team members to support daily operations
Qualifications & Skills
Strong customer service and communication skills
High attention to detail and organization
Ability to manage multiple tasks in a remote work environment
Basic computer proficiency and ability to learn new systems
Professional, reliable, and responsive
Previous experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required
Work Environment & Schedule
Fully remote position
Flexible scheduling may be available
Training and ongoing guidance provided Why Work With Destination Knot
Remote work flexibility
Structured and supportive work environment
Clear expectations and established processes
Opportunity to build coordination and guest support skills
How To Apply Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Company: Destination Knot
Base pay range: $50,000.00/yr - $65,000.00/yr
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing; Industry: Travel Arrangements
Position Overview The Reservations & Guest Support Specialist provides client‑facing and administrative support related to reservations, scheduling, and guest inquiries. This role is responsible for maintaining accurate records, assisting with confirmations and updates, and ensuring timely, professional communication throughout the coordination process.
Key Responsibilities
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Monitor timelines to ensure changes and confirmations are processed correctly
Provide general guest support to ensure a smooth and positive experience
Follow established workflows and quality standards
Collaborate with internal team members to support daily operations
Qualifications & Skills
Strong customer service and communication skills
High attention to detail and organization
Ability to manage multiple tasks in a remote work environment
Basic computer proficiency and ability to learn new systems
Professional, reliable, and responsive
Previous experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required
Work Environment & Schedule
Fully remote position
Flexible scheduling may be available
Training and ongoing guidance provided Why Work With Destination Knot
Remote work flexibility
Structured and supportive work environment
Clear expectations and established processes
Opportunity to build coordination and guest support skills
How To Apply Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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