SERVPRO of Howell, Wall, Spring Lake, Asbury Park
Project Coordinator
SERVPRO of Howell, Wall, Spring Lake, Asbury Park, Freehold, New Jersey, us, 07728
Job Description
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Responsibilities
Monitor job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close‑out
Qualifications
2+ years of administrative or office‑related experience and business experience
Experience in the commercial cleaning and restoration or insurance/service industry is desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self‑motivated and goal‑oriented
Capability to work in a fast‑paced, team‑oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED; Associate’s / bachelor’s degree preferred
Ability to successfully complete a background check subject to applicable law
Employment Details
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Other
Industries: Consumer Services
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
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Responsibilities
Monitor job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close‑out
Qualifications
2+ years of administrative or office‑related experience and business experience
Experience in the commercial cleaning and restoration or insurance/service industry is desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self‑motivated and goal‑oriented
Capability to work in a fast‑paced, team‑oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED; Associate’s / bachelor’s degree preferred
Ability to successfully complete a background check subject to applicable law
Employment Details
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Other
Industries: Consumer Services
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
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