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The Hari Group

Shift Leader

The Hari Group, Oswego, Illinois, United States

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Shift Leader Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational brand standards and deliver a great, friendly guest experience. They set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.

Responsibilities

Support a respectful team environment

Communicate shift priorities, goals, and results with team members

Support the training of crew members as requested

Provide coaching and feedback to crew members

Create and maintain a guest‑first culture in the restaurant

Resolve guest issues

Ensure brand standards, recipes, and systems are executed

Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines; comply with local and state laws

Drive sales goals and results

Execute restaurant standards and marketing initiatives

Manage cash over/short during shift

Ensure all products are prepared according to brand standards

Skills/Qualifications

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

At least 18 years of age (where applicable)

High school diploma or equivalent (preferred)

Seniority level: Entry level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Restaurants

Referrals increase your chances of interviewing at The Hari Group by 2x.

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