Sherwin-Williams
Store Customer Service Specialist
Sherwin-Williams, Winona, Mississippi, United States, 38967
Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, recommend solutions, resolve concerns, maintain product and visual standards, and consistently meet sales goals.
Job duties involve contact with customers, including minors, and access to cash and store merchandise. A review of criminal history is required for this role.
Location Store #707013, 418-D North Applegate, Winona, MS 38967
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately in accordance with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements
At least 18 years of age
Legally authorized to work in the country without sponsorship
Valid, unrestricted Driver’s License
Ability to retrieve material from shelves and floor stacks and lift up to 50 lbs. frequently and up to 70 lbs. on occasion
Willingness to work all scheduled hours, including evenings and weekends
Preferred Qualifications
High School diploma or GED
At least one year experience in a delivery, retail, or customer service position
Previous experience selling paint and related products
Previous experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Equal Employment Opportunity Sherwin-Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware: Sherwin-Williams recruiting team members will never request a payment, financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.
Qualified applicants with arrest or conviction records will be considered for employment following applicable federal, state, and local laws, including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
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Job duties involve contact with customers, including minors, and access to cash and store merchandise. A review of criminal history is required for this role.
Location Store #707013, 418-D North Applegate, Winona, MS 38967
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately in accordance with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements
At least 18 years of age
Legally authorized to work in the country without sponsorship
Valid, unrestricted Driver’s License
Ability to retrieve material from shelves and floor stacks and lift up to 50 lbs. frequently and up to 70 lbs. on occasion
Willingness to work all scheduled hours, including evenings and weekends
Preferred Qualifications
High School diploma or GED
At least one year experience in a delivery, retail, or customer service position
Previous experience selling paint and related products
Previous experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Equal Employment Opportunity Sherwin-Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware: Sherwin-Williams recruiting team members will never request a payment, financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.
Qualified applicants with arrest or conviction records will be considered for employment following applicable federal, state, and local laws, including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
#J-18808-Ljbffr