Steve Madden
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Senior M3 Solution Lead
role at
Steve Madden .
General Summary: The Senior M3 Solution Lead supports, optimizes, and enhances our Infor M3 ERP environment for the Wholesale Footwear business. The position is based in our LIC office.
Key Responsibilities
Business Analysis & Process Optimization: partner with stakeholders across Supply Chain, Finance, Retail, Manufacturing, and Operations to understand business needs and translate them into optimized M3 solutions; evaluate existing workflows and identify gaps, inefficiencies, and opportunities for process improvement; document requirements, functional specifications, test cases, and process flows; lead workshops, discovery sessions, and process mapping exercises.
M3 Functional Expertise: configure and support M3 modules aligned with business processes; manage master data governance, security roles, and functional administration; troubleshoot complex functional issues (Level 2/3 support); support testing cycles, release management, upgrades, and patching efforts.
M3 Technical & Integration Responsibilities: collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms; support interface design and troubleshooting across POS, eCommerce, WMS, PLM, and GTNexus; work with tables, batch jobs, and data structures; assist with data migration and validation for CloudSuite.
Project & Change Management: serve as a senior resource for ERP enhancement projects and CloudSuite migration; participate in planning and requirements prioritization; develop and deliver end‑user training; maintain documentation and support change‑control processes.
Able to manage multiple projects and deadlines with support and resources as needed.
Perform other duties and special projects as assigned.
Required Qualifications
Minimum of 5+ years hands‑on experience with Infor M3 ERP in a techno‑functional, business analyst, or consultant role.
Experience configuring M3 and working with tools such as H5, XtendM3, CMS, LCM, IDM, and APIs.
Strong understanding of M3 tables, data structures, batch jobs, and integration concepts.
Strong capability to create functional and technical specifications.
Excellent communication and collaboration skills.
Preferred: Experience with IBM iSeries M3 and/or CloudSuite M3 on AWS.
Familiarity with MuleSoft, MEC, and enterprise integrations.
Experience with connected systems such as Manhattan WMS, GTNexus, PLM, POS, or Shopify.
Industry experience in Retail, Apparel, Footwear, or Consumer Goods.
Experience with ERP upgrades or cloud migrations.
Personal Attributes and Preferred Skills
Proactive and analytical problem solver.
Strong ownership mentality.
Effective communicator across technical and non‑technical teams.
Highly organized with strong documentation skills.
Team‑oriented with a customer‑service mindset.
What We Offer
A key role in ERP modernization and cloud migration initiative.
Exposure to modern cloud and integration technologies.
A collaborative and supportive work environment.
Competitive compensation, benefits, and professional development.
Hybrid work model: 3 days onsite in Long Island City, 2 days remote.
The expected base salary for this position ranges from $120,000 - $150,000. Ranges are based on various factors such as relevant skill set, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time‑off policy, and career opportunities within a dynamic team.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industry
Retail
#J-18808-Ljbffr
Senior M3 Solution Lead
role at
Steve Madden .
General Summary: The Senior M3 Solution Lead supports, optimizes, and enhances our Infor M3 ERP environment for the Wholesale Footwear business. The position is based in our LIC office.
Key Responsibilities
Business Analysis & Process Optimization: partner with stakeholders across Supply Chain, Finance, Retail, Manufacturing, and Operations to understand business needs and translate them into optimized M3 solutions; evaluate existing workflows and identify gaps, inefficiencies, and opportunities for process improvement; document requirements, functional specifications, test cases, and process flows; lead workshops, discovery sessions, and process mapping exercises.
M3 Functional Expertise: configure and support M3 modules aligned with business processes; manage master data governance, security roles, and functional administration; troubleshoot complex functional issues (Level 2/3 support); support testing cycles, release management, upgrades, and patching efforts.
M3 Technical & Integration Responsibilities: collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms; support interface design and troubleshooting across POS, eCommerce, WMS, PLM, and GTNexus; work with tables, batch jobs, and data structures; assist with data migration and validation for CloudSuite.
Project & Change Management: serve as a senior resource for ERP enhancement projects and CloudSuite migration; participate in planning and requirements prioritization; develop and deliver end‑user training; maintain documentation and support change‑control processes.
Able to manage multiple projects and deadlines with support and resources as needed.
Perform other duties and special projects as assigned.
Required Qualifications
Minimum of 5+ years hands‑on experience with Infor M3 ERP in a techno‑functional, business analyst, or consultant role.
Experience configuring M3 and working with tools such as H5, XtendM3, CMS, LCM, IDM, and APIs.
Strong understanding of M3 tables, data structures, batch jobs, and integration concepts.
Strong capability to create functional and technical specifications.
Excellent communication and collaboration skills.
Preferred: Experience with IBM iSeries M3 and/or CloudSuite M3 on AWS.
Familiarity with MuleSoft, MEC, and enterprise integrations.
Experience with connected systems such as Manhattan WMS, GTNexus, PLM, POS, or Shopify.
Industry experience in Retail, Apparel, Footwear, or Consumer Goods.
Experience with ERP upgrades or cloud migrations.
Personal Attributes and Preferred Skills
Proactive and analytical problem solver.
Strong ownership mentality.
Effective communicator across technical and non‑technical teams.
Highly organized with strong documentation skills.
Team‑oriented with a customer‑service mindset.
What We Offer
A key role in ERP modernization and cloud migration initiative.
Exposure to modern cloud and integration technologies.
A collaborative and supportive work environment.
Competitive compensation, benefits, and professional development.
Hybrid work model: 3 days onsite in Long Island City, 2 days remote.
The expected base salary for this position ranges from $120,000 - $150,000. Ranges are based on various factors such as relevant skill set, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time‑off policy, and career opportunities within a dynamic team.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industry
Retail
#J-18808-Ljbffr