HHM Health
Position Title:
Community Health Navigator – CORE (Community-Based Opioid Recovery Efforts) Program Reports To: CORE Program Director/Therapist Position Type: Full-time, Non-Exempt Overview HHM Health is launching the CORE program to expand access to behavioral health and substance use recovery services for underserved populations. This initiative will extend HHM Health’s reach beyond the clinic setting into transitional housing sites and other community-based environments. The Community Health Navigator plays a critical role in connecting individuals affected by opioid use disorder (OUD), substance use disorder (SUD), and other behavioral health challenges with the care and resources they need. Navigators will conduct proactive outreach, provide education and engagement, and ensure individuals remain connected throughout their recovery journey. Working under the supervision of the Behavioral Health Therapist, the Community Health Navigator will be instrumental in improving early access to treatment, reducing gaps between referral and care, and supporting the overall success and sustainability of the CORE Program.
Key Responsibilities Outreach and Engagement
Conduct targeted outreach in shelters, transitional housing sites, and community locations to identify and engage individuals in need of behavioral health and recovery services.
Provide education about the CORE Program, treatment options, and available community resources.
Participate in awareness campaigns and events aimed at reducing stigma and promoting recovery.
Assist individuals with completing intake paperwork and accessing services using mobile technology (e.g., tablets).
Navigation and Care Coordination
Support clients in navigating behavioral health, medical, and social service systems to ensure smooth transitions between care providers.
Coordinate and track warm hand-offs between community partners and HHM Health providers to promote follow-through.
Conduct follow-up with clients after referrals to ensure engagement, address barriers, and support ongoing recovery.
Help clients overcome logistical challenges such as transportation, documentation, or access to technology.
Collaboration and Communication
Collaborate closely with the Behavioral Health Therapist, program team, and external partners such as Nexus Recovery Center, Metrocare, Dallas Hope Charities, Los Barrios, and the Cannenta Center for Healing and Empowerment.
Participate in team meetings, case reviews, and cross-agency integration meetings to enhance coordinated care.
Represent HHM Health and the CORE Program at community outreach events and collaborative meetings.
Program Support and Reporting
Document outreach activities, referrals, and client interactions in the electronic health record system accurately and timely.
Contribute to program goals, including engaging at least 500 community members per quarter through outreach efforts.
Assist in collecting and reporting data related to program outcomes, referral completion rates, and community impact.
Provide ongoing feedback to leadership on barriers, emerging needs, and opportunities for program improvement and sustainability.
Qualifications
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Social Work, Psychology, Health Education, or related field preferred.
Experience working in community outreach, health navigation, or case management preferred.
Strong interpersonal and communication skills with the ability to build trust across diverse populations.
Familiarity with behavioral health, recovery, or social service systems.
Organized, proactive, and compassionate approach to client care.
Proficiency in Microsoft Office and comfort using mobile technology for data entry and documentation.
Bilingual (English/Spanish) preferred.
Reliable transportation and willingness to travel between community sites.
Why Join HHM Health The CORE Program represents HHM Health’s commitment to meeting people where they are and reducing barriers to recovery. As a Community Health Navigator, you will be part of a dynamic, mission-driven team dedicated to improving behavioral health access, reducing overdose risk, and empowering individuals on their path to healing. Your work will make a direct impact on individuals, families, and the broader community.
Equal Opportunity Employer HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.
What We Offer At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full-time employees are eligible for the following:
Health Savings Account
403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
Paid Holidays
Accidental Death & Dismemberments (ADD) plan
Short-term & Long-term Disability
Employee Assistance Programs (EAP)
HHM CARES Fund (employee emergency relief fund)
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Community Health Navigator – CORE (Community-Based Opioid Recovery Efforts) Program Reports To: CORE Program Director/Therapist Position Type: Full-time, Non-Exempt Overview HHM Health is launching the CORE program to expand access to behavioral health and substance use recovery services for underserved populations. This initiative will extend HHM Health’s reach beyond the clinic setting into transitional housing sites and other community-based environments. The Community Health Navigator plays a critical role in connecting individuals affected by opioid use disorder (OUD), substance use disorder (SUD), and other behavioral health challenges with the care and resources they need. Navigators will conduct proactive outreach, provide education and engagement, and ensure individuals remain connected throughout their recovery journey. Working under the supervision of the Behavioral Health Therapist, the Community Health Navigator will be instrumental in improving early access to treatment, reducing gaps between referral and care, and supporting the overall success and sustainability of the CORE Program.
Key Responsibilities Outreach and Engagement
Conduct targeted outreach in shelters, transitional housing sites, and community locations to identify and engage individuals in need of behavioral health and recovery services.
Provide education about the CORE Program, treatment options, and available community resources.
Participate in awareness campaigns and events aimed at reducing stigma and promoting recovery.
Assist individuals with completing intake paperwork and accessing services using mobile technology (e.g., tablets).
Navigation and Care Coordination
Support clients in navigating behavioral health, medical, and social service systems to ensure smooth transitions between care providers.
Coordinate and track warm hand-offs between community partners and HHM Health providers to promote follow-through.
Conduct follow-up with clients after referrals to ensure engagement, address barriers, and support ongoing recovery.
Help clients overcome logistical challenges such as transportation, documentation, or access to technology.
Collaboration and Communication
Collaborate closely with the Behavioral Health Therapist, program team, and external partners such as Nexus Recovery Center, Metrocare, Dallas Hope Charities, Los Barrios, and the Cannenta Center for Healing and Empowerment.
Participate in team meetings, case reviews, and cross-agency integration meetings to enhance coordinated care.
Represent HHM Health and the CORE Program at community outreach events and collaborative meetings.
Program Support and Reporting
Document outreach activities, referrals, and client interactions in the electronic health record system accurately and timely.
Contribute to program goals, including engaging at least 500 community members per quarter through outreach efforts.
Assist in collecting and reporting data related to program outcomes, referral completion rates, and community impact.
Provide ongoing feedback to leadership on barriers, emerging needs, and opportunities for program improvement and sustainability.
Qualifications
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Social Work, Psychology, Health Education, or related field preferred.
Experience working in community outreach, health navigation, or case management preferred.
Strong interpersonal and communication skills with the ability to build trust across diverse populations.
Familiarity with behavioral health, recovery, or social service systems.
Organized, proactive, and compassionate approach to client care.
Proficiency in Microsoft Office and comfort using mobile technology for data entry and documentation.
Bilingual (English/Spanish) preferred.
Reliable transportation and willingness to travel between community sites.
Why Join HHM Health The CORE Program represents HHM Health’s commitment to meeting people where they are and reducing barriers to recovery. As a Community Health Navigator, you will be part of a dynamic, mission-driven team dedicated to improving behavioral health access, reducing overdose risk, and empowering individuals on their path to healing. Your work will make a direct impact on individuals, families, and the broader community.
Equal Opportunity Employer HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.
What We Offer At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full-time employees are eligible for the following:
Health Savings Account
403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
Paid Holidays
Accidental Death & Dismemberments (ADD) plan
Short-term & Long-term Disability
Employee Assistance Programs (EAP)
HHM CARES Fund (employee emergency relief fund)
#J-18808-Ljbffr