Crescent Hotels & Resorts
Catering Sales Manager - Hotel
Crescent Hotels & Resorts, Reston, Virginia, United States, 22090
Catering Sales Manager - Hotel
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented
Catering Sales Manager
for the JW Marriott Reston Station!
Experience a new level of luxury at JW Marriott Reston Station, a stunning 28‑story landmark that overlooks Reston Row, a lively urban hub filled with top‑notch dining and entertainment options. The hotel features 247 rooms across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20‑foot ceilings and plenty of natural light from floor‑to‑ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We celebrate our Associates and encourage them to bring their true selves to work every day. Our health & wellness programs, learning and development, and travel discounts are designed to support every employee’s growth.
What you will be doing?
The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication.
Attend trade shows, community events, and industry meetings against assigned markets. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers.
Ensure all sales agreements and function contracts entered into with the clients are communicated to other departments to assure guest satisfaction.
Assist and work with the Director of Catering / Convention Services in the successful achievement and implementation of sales activities related to the Catering Sales Marketing plan.
Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position.
Maintain a professional image at all times through appearance and dress. Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction.
Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or by phone) and continually promote the property.
Actively pursue new business both locally and nationally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions and continually seeking leads that will provide catering business.
Maximize use of all available hotel space to generate food and beverage revenues.
Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications.
Maintain proper documentation changes and special requests.
Manage function details to ensure complete satisfaction and repeat business.
Exceed client satisfaction by anticipating problems and needs and delivering high levels of service.
Review event bills for accuracy, and approve payment.
Conduct post‑event evaluations in order to determine how future events could be improved.
Perform other duties as assigned.
What is required?
Prior luxury Catering Sales experience with a track record of accomplishments is required.
At least 2 years of wedding planning experience.
Must possess exceptional customer service and a high sense of urgency.
Self‑starting personality with an even disposition.
Can communicate well with guests.
Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player.
Can do, problem‑solver personality.
Friendly disposition with a passion for hospitality.
Team player who strives to support others and likes to win as a team.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Washington DC-Baltimore Area $110,000.00-$150,000.00
#J-18808-Ljbffr
Catering Sales Manager
for the JW Marriott Reston Station!
Experience a new level of luxury at JW Marriott Reston Station, a stunning 28‑story landmark that overlooks Reston Row, a lively urban hub filled with top‑notch dining and entertainment options. The hotel features 247 rooms across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20‑foot ceilings and plenty of natural light from floor‑to‑ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We celebrate our Associates and encourage them to bring their true selves to work every day. Our health & wellness programs, learning and development, and travel discounts are designed to support every employee’s growth.
What you will be doing?
The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication.
Attend trade shows, community events, and industry meetings against assigned markets. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers.
Ensure all sales agreements and function contracts entered into with the clients are communicated to other departments to assure guest satisfaction.
Assist and work with the Director of Catering / Convention Services in the successful achievement and implementation of sales activities related to the Catering Sales Marketing plan.
Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position.
Maintain a professional image at all times through appearance and dress. Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction.
Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or by phone) and continually promote the property.
Actively pursue new business both locally and nationally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions and continually seeking leads that will provide catering business.
Maximize use of all available hotel space to generate food and beverage revenues.
Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications.
Maintain proper documentation changes and special requests.
Manage function details to ensure complete satisfaction and repeat business.
Exceed client satisfaction by anticipating problems and needs and delivering high levels of service.
Review event bills for accuracy, and approve payment.
Conduct post‑event evaluations in order to determine how future events could be improved.
Perform other duties as assigned.
What is required?
Prior luxury Catering Sales experience with a track record of accomplishments is required.
At least 2 years of wedding planning experience.
Must possess exceptional customer service and a high sense of urgency.
Self‑starting personality with an even disposition.
Can communicate well with guests.
Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player.
Can do, problem‑solver personality.
Friendly disposition with a passion for hospitality.
Team player who strives to support others and likes to win as a team.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Washington DC-Baltimore Area $110,000.00-$150,000.00
#J-18808-Ljbffr