MaineHealth Accountable Care Organization
Patient Service Representative- Behavioral Health Access Center
MaineHealth Accountable Care Organization, Westbrook, Maine, us, 04098
Patient Service Representative- Behavioral Health Access Center
Location: Westbrook, ME
Facility: MaineHealth Behavioral Health
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 60124
Date Posted: Dec 30, 2025
Clerical/Administrative Support Req #: 60124
For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
This position is for our Behavioral Health Access Center
Candidates with call center, medical office, EPIC, or scheduling experience preferred
This position entails answering high incoming call volumes, support in managing referrals, and ensuring a compassionate experience for all patients
Based out of Westbrook
Monday-Friday 8AM-5PM
Fully remote
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Previous office experience with medical office experience preferred.
Additional Skills/Requirements Required: N/A
Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best‑in‑class care, apply today.
MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.
Join our Talent Network so we can keep you updated about upcoming events, system updates, and jobs that match what you're looking for
#J-18808-Ljbffr
Clerical/Administrative Support Req #: 60124
For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
This position is for our Behavioral Health Access Center
Candidates with call center, medical office, EPIC, or scheduling experience preferred
This position entails answering high incoming call volumes, support in managing referrals, and ensuring a compassionate experience for all patients
Based out of Westbrook
Monday-Friday 8AM-5PM
Fully remote
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Previous office experience with medical office experience preferred.
Additional Skills/Requirements Required: N/A
Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best‑in‑class care, apply today.
MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.
Join our Talent Network so we can keep you updated about upcoming events, system updates, and jobs that match what you're looking for
#J-18808-Ljbffr