Hyatt Hotels Corporation
Great opportunity for extra weekend hours. This is a fun and service forward company with ample career opportunities. We have it all - culture, environment and growth! Come check out the newly renovated Hyatt Place Austin Arboretum.
US - TX - Austin
What You'll Do
A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
Check the guest in and out efficiently and in a friendly manner
Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
Assist in maintaining the cleanliness of the lobby and entrance
Ensure security and confidentiality of all guest and hotel information
Effectively respond to and resolve guest concerns or complaints
Perform other duties as assigned
What You'll Bring
The ability to be flexible and adapt to any situation
A desire to work as part of the front desk team
An outgoing personality with a positive attitude
Previous hospitality experience always helps, but not required
The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Hyatt Place Kansas City/Overland Park/Convention Center | Overland Park , KS , US
Hyatt Regency Houston Downtown | Houston , TX , US
Hyatt Regency Washington on Capitol Hill | Washington , DC , US
#J-18808-Ljbffr
US - TX - Austin
What You'll Do
A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
Check the guest in and out efficiently and in a friendly manner
Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
Assist in maintaining the cleanliness of the lobby and entrance
Ensure security and confidentiality of all guest and hotel information
Effectively respond to and resolve guest concerns or complaints
Perform other duties as assigned
What You'll Bring
The ability to be flexible and adapt to any situation
A desire to work as part of the front desk team
An outgoing personality with a positive attitude
Previous hospitality experience always helps, but not required
The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Hyatt Place Kansas City/Overland Park/Convention Center | Overland Park , KS , US
Hyatt Regency Houston Downtown | Houston , TX , US
Hyatt Regency Washington on Capitol Hill | Washington , DC , US
#J-18808-Ljbffr