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Opportunities with Crystal Run Healthcare, part of the Optum family of businesses
Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevates patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellent culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.
Optum Radiology We have an immediate opening for a friendly, patient-focused, and detail-oriented part‑time Radiology Scheduler to join our team. The part‑time Radiology Front Desk Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule:
Monday through Friday, a 37.5‑hour work week to be determined by the supervisor between the hours of 7:00 a.m. to 4:00 p.m. Rotating Saturdays as needed between the hours of 8:00 a.m. to 3:00 p.m.
Location:
2 Centerock Road, First Floor, West Nyack, NY 10994
Primary Responsibilities
Obtain accurate and updated patient information, such as name, address and insurance information
Perform insurance verification on the date of service
Scheduling radiology procedures in an organized and efficient manner
Knowledge of medical terminology and radiology procedures and requirements
Ability to maintain a work queue list – complete any pending actions such as referrals, scheduling appointments
File, fax and maintain medical records
Confirm and schedule appointments
Check in and check out patients
Answer incoming and outgoing telephone calls promptly and courteously
Perform referral documentation promptly
Perform certain follow‑up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow‑up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Keep abreast of current medical requirements relevant to the position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Comfortable working in a high‑pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure continuity of care through scheduling and tracking systems
Provide effective communication to patient/family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast of current medical requirements relevant to the position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Paid Time Off which you start to accrue with your first pay period plus 8 paid holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life & AD&D Insurance along with short‑term disability and long‑term disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role, as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi‑tasking through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or healthcare‑related experience
Ability to travel to other offices if needed for coverage
Ability to maintain work tasks in an efficient manner
Ability to work Monday through Friday a 37.5‑hour work week
Preferred Qualifications
1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Experience working with scheduling programs
Knowledge of radiology
Knowledge of medical terminology
Soft Skills
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi‑task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast‑paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, qualified veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Optum Radiology We have an immediate opening for a friendly, patient-focused, and detail-oriented part‑time Radiology Scheduler to join our team. The part‑time Radiology Front Desk Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule:
Monday through Friday, a 37.5‑hour work week to be determined by the supervisor between the hours of 7:00 a.m. to 4:00 p.m. Rotating Saturdays as needed between the hours of 8:00 a.m. to 3:00 p.m.
Location:
2 Centerock Road, First Floor, West Nyack, NY 10994
Primary Responsibilities
Obtain accurate and updated patient information, such as name, address and insurance information
Perform insurance verification on the date of service
Scheduling radiology procedures in an organized and efficient manner
Knowledge of medical terminology and radiology procedures and requirements
Ability to maintain a work queue list – complete any pending actions such as referrals, scheduling appointments
File, fax and maintain medical records
Confirm and schedule appointments
Check in and check out patients
Answer incoming and outgoing telephone calls promptly and courteously
Perform referral documentation promptly
Perform certain follow‑up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow‑up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Keep abreast of current medical requirements relevant to the position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Comfortable working in a high‑pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure continuity of care through scheduling and tracking systems
Provide effective communication to patient/family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast of current medical requirements relevant to the position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Paid Time Off which you start to accrue with your first pay period plus 8 paid holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life & AD&D Insurance along with short‑term disability and long‑term disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role, as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi‑tasking through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or healthcare‑related experience
Ability to travel to other offices if needed for coverage
Ability to maintain work tasks in an efficient manner
Ability to work Monday through Friday a 37.5‑hour work week
Preferred Qualifications
1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Experience working with scheduling programs
Knowledge of radiology
Knowledge of medical terminology
Soft Skills
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi‑task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast‑paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, qualified veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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