Europcar España
P/T Customer Service Agent - $18.00
Europcar España, Los Angeles, California, United States, 90079
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Los Angelestime type:
A tiempo parcialposted on:
Publicado hoyjob requisition id:
JR109967## **Job Description******We’re seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit.********You will:********Support the Ready Line:***** **Keep the ready line clean, organized, and presentable.*** **Inspect vehicles for quality standards and immediately report any that need servicing.*** **Ensure each vehicle includes a correct and complete checkout slip.*** **Help customers locate their reserved vehicle and assist with luggage when required.******Process Vehicle Returns:***** **Welcome customers back with a friendly, professional attitude.*** **Inspect returned vehicles, document mileage/fuel levels, and identify any damage.*** **Secure keys, remove personal items, and complete paperwork to report issues.*** **Review final rental charges with customers and answer questions clearly.******Monitor the Exit Booth:***** **Verify rental agreements and ensure all information is complete and accurate.*** **Scan and organize documents for smooth processing.*** **Obtain customer signatures and maintain a clean, professional booth environment.*** **Offer helpful information, wish customers a safe trip, and close out the interaction with excellence.******What makes you a Great Fit:***** **Current Driver's License - required*** **Providing consistent, friendly service at every touchpoint.*** **Performing additional duties as assigned to support overall operations.*** **A positive, approachable demeanor with strong customer-service instincts*** **Attention to detail and comfort with paperwork and accuracy*** **Ability to stay organized in a high-traffic environment*** **Strong communication skills and a team-oriented mindset****Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works.****Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received.****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».
La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: #J-18808-Ljbffr
Los Angelestime type:
A tiempo parcialposted on:
Publicado hoyjob requisition id:
JR109967## **Job Description******We’re seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit.********You will:********Support the Ready Line:***** **Keep the ready line clean, organized, and presentable.*** **Inspect vehicles for quality standards and immediately report any that need servicing.*** **Ensure each vehicle includes a correct and complete checkout slip.*** **Help customers locate their reserved vehicle and assist with luggage when required.******Process Vehicle Returns:***** **Welcome customers back with a friendly, professional attitude.*** **Inspect returned vehicles, document mileage/fuel levels, and identify any damage.*** **Secure keys, remove personal items, and complete paperwork to report issues.*** **Review final rental charges with customers and answer questions clearly.******Monitor the Exit Booth:***** **Verify rental agreements and ensure all information is complete and accurate.*** **Scan and organize documents for smooth processing.*** **Obtain customer signatures and maintain a clean, professional booth environment.*** **Offer helpful information, wish customers a safe trip, and close out the interaction with excellence.******What makes you a Great Fit:***** **Current Driver's License - required*** **Providing consistent, friendly service at every touchpoint.*** **Performing additional duties as assigned to support overall operations.*** **A positive, approachable demeanor with strong customer-service instincts*** **Attention to detail and comfort with paperwork and accuracy*** **Ability to stay organized in a high-traffic environment*** **Strong communication skills and a team-oriented mindset****Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works.****Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received.****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».
La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: #J-18808-Ljbffr