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East Tennessee State University

Office Coordinator

East Tennessee State University, Johnson City, Tennessee, United States, 37603

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Office Coordinator East Tennessee State University is inviting applications for the Office Coordinator position in the Clemmer College of Education and Human Development.

Job Summary The Office Coordinator reports to the Dean of Clemmer College and provides essential support to the dean's suite, ensuring staff have the information and resources needed to perform their roles and advance the college's mission. The position involves outward‑facing duties, working effectively with people, and facilitating a highly collaborative environment for the college's constituents. The Office Coordinator may also provide independent advice and connect departments to relevant resources and services.

Knowledge, Skills, and Abilities

Knowledge of university policies and procedures

Knowledge of academic and administrative structure in a higher education institution

Knowledge of financial and personnel policies as it relates to local, federal, and state laws

Knowledge of budget management

Knowledge of modern office practices, procedures, and equipment

Knowledge of computers, current technology, and web applications, including Microsoft Word and Excel

Skills in event planning and production

Ability to establish and maintain effective working relationships with various internal and external constituents

Ability to work independently

Ability to work in a highly collaborative environment and as part of a team

Ability to communicate effectively with students, faculty, staff, and other internal and external people

Ability to evaluate situations and make appropriate decisions.

Ability to meet deadlines and work effectively under pressure

Ability to be proactive and prioritize among multiple tasks

Ability to seek clarification, feedback, and to provide thoughts and ideas for process and other improvements for consideration

Ability to maintain confidentiality and professionalism with all associated duties

Ability to generate reports and set priorities

Ability to plan, develop, coordinate, direct, and evaluate policies and procedures

Ability to delegate work effectively.

Required Qualifications

High school diploma or GED.

Minimum three (3) years of clerical/administrative office experience.

Preferred Qualifications

Bachelor's Degree.

Five (5) or more years of clerical/administrative office experience.

Compensation & Benefits

Job Family – Administrative Associate 4

Market Range – 5 (Salary Schedules)

For information on benefits please visit www.etsu.edu/human-resources/benefits/.

Application Instructions

Non-exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

Employment contingent on a satisfactory background check.

University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Administrative

Industries Administrative and Support Services

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