Ratpdev
ESSENTIAL FUNCTIONS
ExecuteGoDurham’s daily Operator scheduling process using the CAD/AVL Software,including all leave types.
ManagesTime-Off requests for Bus Operators and follows approval guidelines in theCollective Bargaining Agreement (CBA).
Maintainemployee attendance records and shift-change records for accuracy. Ensures that Non-Exempt employees are issuedattendance infraction notices as outlined in the CBA.
Maintainthe scheduling software for the Operations Department and serve as the expertin cross training the CAD/AVL Software for all Operations Supervisors(Dispatch, Terminal, Road). Ensure thatthe software suite is utilized to maximize operational efficiency andeffectiveness by key frontline personnel.
Effectivelyand efficiently utilize bus operator staffing by applying overtime controlmeasures for budgetary compliance.(Scheduled time vs Actual time).Adhere to the CBA as outlined for all schedules.
Deploythe daily schedule for the daily service delivery team (Dispatch). Monitor OTP for Bus Operations to ensureschedule adherence.
Ensuresthe CAD/AVL is updated with correct Operator Sign-in logs and DispatchLogs. Review incident management recordsin the CAD/AVL are closed daily.
Monitorsroute schedule performance as it pertains to On-Time Performance and otherOperational KPIs maintained in the CAD/AVL software and informs management ofproblem routes.
Developand coordinate special schedules such as State Fair, Adverse Weather, StaffingShortages, and Holidays.
Participatesin the Bus Operator run-cutting process for operator assignments and rosteringas needed.
ReviewBus Operator payroll records for accuracy of hours; Assures that the scheduledhours are correctly entered in payroll. Finalreview will be sent to the Operations Manager and/or Operations Director forfinal review and approval.
Servesas a liaison in the Adverse Weather in the Emergency Operations Center. On-Site support for Operations Departmentwhen Adverse Weather Events occur.
Serveas a liaison to the Operation Supervision Team as a back-up to Dispatch asneeded.
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ExecuteGoDurham’s daily Operator scheduling process using the CAD/AVL Software,including all leave types.
ManagesTime-Off requests for Bus Operators and follows approval guidelines in theCollective Bargaining Agreement (CBA).
Maintainemployee attendance records and shift-change records for accuracy. Ensures that Non-Exempt employees are issuedattendance infraction notices as outlined in the CBA.
Maintainthe scheduling software for the Operations Department and serve as the expertin cross training the CAD/AVL Software for all Operations Supervisors(Dispatch, Terminal, Road). Ensure thatthe software suite is utilized to maximize operational efficiency andeffectiveness by key frontline personnel.
Effectivelyand efficiently utilize bus operator staffing by applying overtime controlmeasures for budgetary compliance.(Scheduled time vs Actual time).Adhere to the CBA as outlined for all schedules.
Deploythe daily schedule for the daily service delivery team (Dispatch). Monitor OTP for Bus Operations to ensureschedule adherence.
Ensuresthe CAD/AVL is updated with correct Operator Sign-in logs and DispatchLogs. Review incident management recordsin the CAD/AVL are closed daily.
Monitorsroute schedule performance as it pertains to On-Time Performance and otherOperational KPIs maintained in the CAD/AVL software and informs management ofproblem routes.
Developand coordinate special schedules such as State Fair, Adverse Weather, StaffingShortages, and Holidays.
Participatesin the Bus Operator run-cutting process for operator assignments and rosteringas needed.
ReviewBus Operator payroll records for accuracy of hours; Assures that the scheduledhours are correctly entered in payroll. Finalreview will be sent to the Operations Manager and/or Operations Director forfinal review and approval.
Servesas a liaison in the Adverse Weather in the Emergency Operations Center. On-Site support for Operations Departmentwhen Adverse Weather Events occur.
Serveas a liaison to the Operation Supervision Team as a back-up to Dispatch asneeded.
#J-18808-Ljbffr