WaFd Bank
Overview
Join to apply for the
Customer Service Representative
role at
WaFd Bank . USD $21.00/Hr – USD $24.20/Hr. Want to help strengthen your community’s financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over… WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is Love What You Do…Make A Difference! If you want to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another, start a professional career with Monday through Friday work hours and weekends off, and grow within a company that promotes from within, this is the opportunity for you.
Responsibilities As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What You Will Need to Succeed
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service; kindness is also essential
Education / Skills / Training
High school diploma or approved equivalent
Basic math skills, 10‑key and keyboarding
Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook
Well‑developed smartphone and digital‑channel skills
Organized with excellent communication skills and a personable attitude
Experience
Previous work in retail, consumer service delivery, or client relations
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Generous 7% 401(k) employer matching*
Paid parental leave
Life and AD&D insurance
Long‑term disability
Tuition reimbursement
Employee assistance programs
Pre‑tax health and dependent‑care spending plans
We are committed to Equal Employment Opportunity and affirmative action, ensuring all hiring and personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability, in accordance with applicable federal regulations. Assurances are also made for accommodations for individuals with disabilities. If you need a reasonable accommodation, please contact us at 800.324.9375.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Banking
#J-18808-Ljbffr
Customer Service Representative
role at
WaFd Bank . USD $21.00/Hr – USD $24.20/Hr. Want to help strengthen your community’s financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over… WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is Love What You Do…Make A Difference! If you want to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another, start a professional career with Monday through Friday work hours and weekends off, and grow within a company that promotes from within, this is the opportunity for you.
Responsibilities As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What You Will Need to Succeed
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service; kindness is also essential
Education / Skills / Training
High school diploma or approved equivalent
Basic math skills, 10‑key and keyboarding
Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook
Well‑developed smartphone and digital‑channel skills
Organized with excellent communication skills and a personable attitude
Experience
Previous work in retail, consumer service delivery, or client relations
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Generous 7% 401(k) employer matching*
Paid parental leave
Life and AD&D insurance
Long‑term disability
Tuition reimbursement
Employee assistance programs
Pre‑tax health and dependent‑care spending plans
We are committed to Equal Employment Opportunity and affirmative action, ensuring all hiring and personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability, in accordance with applicable federal regulations. Assurances are also made for accommodations for individuals with disabilities. If you need a reasonable accommodation, please contact us at 800.324.9375.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Banking
#J-18808-Ljbffr