Reeder Chevrolet
Join to apply for the
Service Advisor
role at
Reeder Chevrolet
Join to apply for the
Service Advisor
role at
Reeder Chevrolet
This range is provided by Reeder Chevrolet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $115,000.00/yr
Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long‑Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
Responsibilities
Greet customer in a friendly and professional manner.
Listen to customers’ concerns and accurately document their vehicle issues.
Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service.
Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Distribute work between technicians according to store policy.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Maintain good working relationships to foster positive employee relations.
Comply with all company policies, procedures and safety standards.
Other duties as assigned.
Qualifications
Previous experience as a Service Advisor is a plus but not required.
Good communication and customer service skills.
Computer competency and basic math skills.
Self‑motivated with the ability to set and achieve targeted goals.
Organizational and time management skills.
Professional, well‑groomed personal appearance.
Strong record of positive customer satisfaction results.
Clean driving record and valid driver’s license.
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug‑free workplace.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
#J-18808-Ljbffr
Service Advisor
role at
Reeder Chevrolet
Join to apply for the
Service Advisor
role at
Reeder Chevrolet
This range is provided by Reeder Chevrolet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $115,000.00/yr
Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long‑Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
Responsibilities
Greet customer in a friendly and professional manner.
Listen to customers’ concerns and accurately document their vehicle issues.
Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service.
Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Distribute work between technicians according to store policy.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Maintain good working relationships to foster positive employee relations.
Comply with all company policies, procedures and safety standards.
Other duties as assigned.
Qualifications
Previous experience as a Service Advisor is a plus but not required.
Good communication and customer service skills.
Computer competency and basic math skills.
Self‑motivated with the ability to set and achieve targeted goals.
Organizational and time management skills.
Professional, well‑groomed personal appearance.
Strong record of positive customer satisfaction results.
Clean driving record and valid driver’s license.
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug‑free workplace.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
#J-18808-Ljbffr