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Addepar

Client Success Manager - Core

Addepar, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Financial Technology

Salary up to $107,000 (base salary) + bonus + equity + benefits

Opportunity for career advancement and growth within a leading financial technology company

Work collaboratively in a supportive and innovative environment

Chance to make a direct impact on client success and satisfaction

Engage with diverse clients and contribute to their investment strategies

Flexibility to work in a fast-paced, adaptable environment

What to Expect (Job Responsibilities)

Develop a deep understanding of the platform to meet clients' requirements and industry challenges

Provide client support during implementation and business reviews to enhance client experience

Create success plans for clients, focusing on critical metrics to drive adoption and identify growth opportunities

Educate clients about product updates and usage patterns to optimize their experience

Advocate for clients by building strong relationships with cross-functional teams to ensure success

What is Required (Qualifications)

3+ years of experience in a RIA, Single Family Office, or Multi Family Office environment, preferably in a client-facing role

Strong analytical skills and a structured approach to problem‑solving

Technology knowledge to effectively engage with product groups and clients

Excellent time management and prioritization skills, along with strong communication abilities

Proven success in building client engagement strategies and handling challenging situations

How to Stand Out (Preferred Qualifications)

Experience working with ultra-high-net-worth clients in financial products or services

Ability to navigate complex data and foster relationships with key influencers

Demonstrated executive presence and capacity to persuade at all organizational levels

Adaptability and independence in a dynamic work environment

Willingness to travel as necessary

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