The Bay Club
Account Executive, Ticket Sales & Experience
The Bay Club, Birmingham, Alabama, United States, 35275
Based in Birmingham, Alabama, Eventive Sports is the industry leader in dedicated sports event management. The company oversees a diverse portfolio of major sporting events and partnerships, including the Regions Tradition, Children’s of Alabama Indy Grand Prix, Magic City Classic, UFL Birmingham Stallions, and Gameday operations for the University of Alabama, Auburn University, Oklahoma University, Rose Bowl Stadium and Alabama State University.
Through our partnership with the Birmingham Stallions, the Account Executive, Ticket Sales & Experience will play a key role in driving new business and enhancing the overall fan experience through the sale of a variety of ticket packages, including season tickets, group experiences and premium hospitality offerings. This is a full-time, in-office position based in Birmingham, Alabama. You will have the opportunity to gain valuable sales experience in a fast-paced, collaborative environment that encourages growth, learning and professional development.
DUTIES & RESPONSIBILITIES:
Sell ticket packages
Meet ticket sales quotas & activity targets
Drive sales through deposits, leads, referrals, networking, social selling & research
Pitch prospects via virtual/in-person meetings, calls, social selling & event presentations
Support ticket sales & promotions at partner events to network & gather leads
Attend community, chamber & networking events to build new relationships
Handle incoming ticket sales calls and follow up to build customer relationships & drive sales
Provide excellent service to all ticket package holders
Execute game day activations to enhance fan experiences (e.g., field access, autograph sessions, clinics)
Maintain accurate sales reports, activity logs & event recaps in Salesforce CRM
Serve as liaison between clients & management
Contribute to a competitive sales culture; participate in team meetings & training
Represent with professionalism, integrity & credibility
Collaborate with team & league staff on additional duties as needed
QUALIFICATIONS:
Bachelor’s degree or equivalent experience required
1+ year outbound sales experience (sports/entertainment sales preferred)
Experience in Minor League or start-up sports a plus
Proficient in Microsoft Office & Google Suite
Customer service experience preferred Familiarity with CRM (Salesforce) & ticketing systems (Ticketmaster/Archtics) preferred
KNOWLEDGE, SKILLS & ABILITIES
Proven ability to achieve ticket sales goals
Professional demeanor, judgment and discretion in handling confidential information
Strong customer service, interpersonal & communication skills (verbal, written, listening)
High emotional intelligence, conflict resolution & problem-solving skills
Self-motivated, organized and able to prioritize tasks effectively
Flexible, reliable team player with strong time-management skills
Skilled in identifying and solving problems while maintaining daily operations
Makes thoughtful, reasoned decisions based on sound analysis
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities & activities may change at any time with or without notice.
Must attend all home games & events, as assigned
Requires periods of desk work plus bending, moving & lifting up to 20 lbs.
Actively work partner & community events to promote the team & grow fan relationships
Travel to games, meetings & events as needed (minimal travel •Flexible schedule required, including nights, weekends & holidays)
Light lifting (≤15 lbs.) regularly required
Other duties as assigned by Eventive Sports leadership
Please send resumes to elle@eventivesports.com & note “Account Executive, Ticket Sales & Experience” in subject line.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Through our partnership with the Birmingham Stallions, the Account Executive, Ticket Sales & Experience will play a key role in driving new business and enhancing the overall fan experience through the sale of a variety of ticket packages, including season tickets, group experiences and premium hospitality offerings. This is a full-time, in-office position based in Birmingham, Alabama. You will have the opportunity to gain valuable sales experience in a fast-paced, collaborative environment that encourages growth, learning and professional development.
DUTIES & RESPONSIBILITIES:
Sell ticket packages
Meet ticket sales quotas & activity targets
Drive sales through deposits, leads, referrals, networking, social selling & research
Pitch prospects via virtual/in-person meetings, calls, social selling & event presentations
Support ticket sales & promotions at partner events to network & gather leads
Attend community, chamber & networking events to build new relationships
Handle incoming ticket sales calls and follow up to build customer relationships & drive sales
Provide excellent service to all ticket package holders
Execute game day activations to enhance fan experiences (e.g., field access, autograph sessions, clinics)
Maintain accurate sales reports, activity logs & event recaps in Salesforce CRM
Serve as liaison between clients & management
Contribute to a competitive sales culture; participate in team meetings & training
Represent with professionalism, integrity & credibility
Collaborate with team & league staff on additional duties as needed
QUALIFICATIONS:
Bachelor’s degree or equivalent experience required
1+ year outbound sales experience (sports/entertainment sales preferred)
Experience in Minor League or start-up sports a plus
Proficient in Microsoft Office & Google Suite
Customer service experience preferred Familiarity with CRM (Salesforce) & ticketing systems (Ticketmaster/Archtics) preferred
KNOWLEDGE, SKILLS & ABILITIES
Proven ability to achieve ticket sales goals
Professional demeanor, judgment and discretion in handling confidential information
Strong customer service, interpersonal & communication skills (verbal, written, listening)
High emotional intelligence, conflict resolution & problem-solving skills
Self-motivated, organized and able to prioritize tasks effectively
Flexible, reliable team player with strong time-management skills
Skilled in identifying and solving problems while maintaining daily operations
Makes thoughtful, reasoned decisions based on sound analysis
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities & activities may change at any time with or without notice.
Must attend all home games & events, as assigned
Requires periods of desk work plus bending, moving & lifting up to 20 lbs.
Actively work partner & community events to promote the team & grow fan relationships
Travel to games, meetings & events as needed (minimal travel •Flexible schedule required, including nights, weekends & holidays)
Light lifting (≤15 lbs.) regularly required
Other duties as assigned by Eventive Sports leadership
Please send resumes to elle@eventivesports.com & note “Account Executive, Ticket Sales & Experience” in subject line.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr