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County Of Brazos

Clerk I - Collections - 2

County Of Brazos, Granite Heights, Wisconsin, United States

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General Summary: To ensure collection court costs, fines and attorney fees, as ordered by the courts. To work closely with all personal within the judicial system to facilitate the timely collection of such fees, maintain accurate record keeping in accordance with applicable departmental procedures, regulations, laws and statutes.

Essential Duties: Implement departmental policies and procedures

Duties include serving the public performing clerical and filing techniques in accordance with the laws and departmental policies and procedures

Regular and punctual attendance is required

Process all payments for fees received by the Collections Department,

Balance the intake of all monies for Justice of the Peace, County and District Courts,

Front counter position to greet, help with payments and setting up in collections,

Ensure defendants complete the application in its entirety,

Interview defendants and establish payment agreements,

Perform follow up and monitor defendants currently on payment plans,

Initiate due diligence on past due accounts,

Process postcards and last chance letters required by the Office of Court Administration and perform past due telephone calls,

Update department database-input fees assessed by the courts, initiate no show letters, update contact information every time contact is made on account, process adjustments to financial system to reflect required adjustments and update address and phone information as needed,

Perform daily cash reconciliation and balance personal drawers every day,

Ensure and evaluate all applications for the Justice of the Peace courts of Brazos County,

Friendly, courteous communication, either in person or by telephone, to the public, the courts and all others in all matters.

Checks with the Director or Assistant Director when a problem may arise to help make the right decision for the defendant.

Assist other employees, as needed or requested, with answering incoming telephone calls, answering questions and or directing to proper personal according to the office procedures,

Assist the public and other employees, as needed or requested, with records research and making copies,

Perform all other duties assigned which fall within the general scope and ability level of the job,

Perform duties in Court to testify on behalf of collections payment plans.

Monitor community service hours performed by the defendants in lieu of payments when so ordered by the Judge.

Process and input all traffic appeals for the County Clerk’s office in collecting the court cost, special expenses and fines,

Perform all duties with the new computer system for Collections.

Other Duties as assigned.

Supervision Received: Director of Collections

Given: This is a non-supervisory position that involves independent judgment Education

Education Required: High school diploma or its equivalent

Experience Preferred: Courses in computer and typing preferred, 2 plus previous public and office experience, 2 plus years of collection experience. Microsoft Word, Cash Handling and balancing all money being collected

Certificates, Licenses, Registrations Required: None.

Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; bend and kneel; and talk and hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move objects weighing up to 20 pounds, such as books and stacks of records. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Knowledge, Skills, & Abilities Typical: Excellent knowledge of business English, office practices and procedures, departmental rules and regulations and basic computer information; ability to understand and carry out oral and written instructions; ability to maintain established records and files; ability to manage multiple priorities; ability to work with the public well and deal effectively with their questions or problems and maintain composure with difficult people; ability to establish and maintain effective working relationships with coworkers and employees and officials in other departments; ability to work as a team player; ability to communicate effectively orally and in writing; accurate typing skills.

Work Environment Typical: Continuous indoor activity in air controlled office , contact with persons accused and/or convicted of crimes; contact with emotional, temperamental parties to court costs, fines, attorney and restitution.

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