FYZICAL Therapy & Balance Centers
Customer Service Representative Job
FYZICAL Therapy & Balance Centers, Harker Heights, Texas, United States, 76548
Customer Service Representative Job – Harker Heights, TX
The World We’re Building
We are building a clinic where patients feel seen, known, and cared for the moment they walk through the door.
Where details matter. Where the front desk sets the tone for healing, trust, and momentum. This is not a passive front desk. This is the heartbeat of the clinic.
Role Role Title: Client Care Specialist (CCS)
Role Summary: You are the first impression. You manage the flow of the clinic. You protect the schedule, the patient experience, and the details that keep everything running smoothly. You are patient-facing, detail-driven, and accountable.
How This Role Serves Our Mission: By ensuring every patient feels welcomed, informed, and supported—while keeping schedules optimized, documentation accurate, and care uninterrupted.
Greet patients by name and make people feel immediately at ease
Keep schedules tight, optimized, and flowing smoothly
Handle details like intake forms, insurance, and documentation with precision
Communicate clearly and confidently with patients and clinicians
Proactively solve problems before they become issues
Stay busy, organized, and useful in a fast-paced environment
You Are a High Performer If You…
Patient-centric — you genuinely care how people feel
Empathetic — calm, warm, and grounded under pressure
Proactive — you don’t wait to be told
Responsible — you own outcomes, not just tasks
Reliable — people can count on you without reminders
A team player — you support clinicians and teammates
Excellence-driven — details matter to you
Innovative — you look for better ways to do things
Compassionate — especially when patients are stressed
Hard-working — consistent effort every day
Grateful — you appreciate the opportunity to serve
Resilient — you adapt and recover quickly
Final Word: This role matters. The standards are high. The impact is real. If that excites you—we want to meet you. Apply only if you’re ready to take ownership and raise the bar.
Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at FYZICAL Therapy & Balance Centers by 2x
#J-18808-Ljbffr
The World We’re Building
We are building a clinic where patients feel seen, known, and cared for the moment they walk through the door.
Where details matter. Where the front desk sets the tone for healing, trust, and momentum. This is not a passive front desk. This is the heartbeat of the clinic.
Role Role Title: Client Care Specialist (CCS)
Role Summary: You are the first impression. You manage the flow of the clinic. You protect the schedule, the patient experience, and the details that keep everything running smoothly. You are patient-facing, detail-driven, and accountable.
How This Role Serves Our Mission: By ensuring every patient feels welcomed, informed, and supported—while keeping schedules optimized, documentation accurate, and care uninterrupted.
Greet patients by name and make people feel immediately at ease
Keep schedules tight, optimized, and flowing smoothly
Handle details like intake forms, insurance, and documentation with precision
Communicate clearly and confidently with patients and clinicians
Proactively solve problems before they become issues
Stay busy, organized, and useful in a fast-paced environment
You Are a High Performer If You…
Patient-centric — you genuinely care how people feel
Empathetic — calm, warm, and grounded under pressure
Proactive — you don’t wait to be told
Responsible — you own outcomes, not just tasks
Reliable — people can count on you without reminders
A team player — you support clinicians and teammates
Excellence-driven — details matter to you
Innovative — you look for better ways to do things
Compassionate — especially when patients are stressed
Hard-working — consistent effort every day
Grateful — you appreciate the opportunity to serve
Resilient — you adapt and recover quickly
Final Word: This role matters. The standards are high. The impact is real. If that excites you—we want to meet you. Apply only if you’re ready to take ownership and raise the bar.
Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at FYZICAL Therapy & Balance Centers by 2x
#J-18808-Ljbffr