Voltyx
Field Supervisor – Transformer Assembly & Oil Processing
Voltyx, Lexington, Virginia, United States, 24450
Overview
Field Supervisor – Transformer Assembly & Oil Processing role at
Voltyx . Field Service Supervisor with nationally recognized expertise in transformer and substation apparatus installation, services, and repair. Our team provides broad substation service capabilities—from turnkey upgrades and asset assemblies to major repairs and testing, including transformers, breakers, switches, arresters, and apparatus testing, as well as substation inspection programs, protection and control commissioning and repairs, and control cabinet engineering. We care about our employees and offer a generous benefits package including Responsibilities
Supervise and manage a team of field service technicians responsible for installing, maintaining, and repairing transformers and other substation equipment. Ensure that all field service activities are carried out in accordance with safety guidelines and company policies. Plan and schedule field service activities, including assigning tasks to technicians and coordinating with customers. Provide technical guidance and support to field service technicians, including troubleshooting complex issues and providing solutions. Conduct regular performance evaluations and provide feedback to field service technicians to ensure high-quality work and continuous improvement. Monitor and track field service activities, including maintaining records of service calls, equipment repairs, and customer interactions. Collaborate with other departments, such as engineering and sales, to ensure effective communication and coordination of field service activities. Mentor and develop field service technicians to enhance their technical skills and knowledge. Stay updated with industry trends and advancements in transformer technology to provide expert advice and recommendations to customers. Handle customer complaints and resolve issues in a timely and satisfactory manner. Prepare and submit reports on field service activities, including service performance, customer satisfaction, and equipment status. Qualifications
Required
High School Diploma or equivalent Ability to perform comfortably in a fast-paced, deadline-oriented work environment Excellent organizational skills, interpersonal, verbal and written communication skills Ability to work as a team member, as well as independently Advanced knowledge of computers (MS Office, basic operation, folder creation, email, etc) Possession of a valid driver’s license, and able to maintain a good driving record Must be able to crawl, climb, stand and lift up to 50 lbs Must be able to pass a fit for duty exam Available for frequent overnight domestic travel and occasional international travel Able/willing to work flexible hours, overtime, weekends, holidays and nights Preferred
5+ years of hands on experience in high voltage testing of electrical power equipment Scheduling experience a plus Transformer manufacturing process experience and testing experience Experience with test equipment such as Doble M4100/M7100, Doble 5400, DLRO (Ductor), Megger Insulation Resistance sets, Vanguard/Raytech WRMs, Vanguard/Omicron CT sets Knowledge of equipment including Circuit Breakers (HV/MV), Transformers, Switchgear, CTs, PTs and CCVTs Experience with test equipment for Circuit Breaker Time/Travel, Power Factor, Ductor, Megger, CT ratio & saturation, and Hi-Pot Compensation
The hourly rate for this position is between $46.00 - $60.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits
Competitive pay Nashville Training Academy & Comprehensive Training Resources Career Path Planning Incentives for Professional Certifications Competitive Per Diem Referral Bonuses Tuition Reimbursement Medical, vision, and dental benefits 401k with company match Company and Compliance #J-18808-Ljbffr
Field Supervisor – Transformer Assembly & Oil Processing role at
Voltyx . Field Service Supervisor with nationally recognized expertise in transformer and substation apparatus installation, services, and repair. Our team provides broad substation service capabilities—from turnkey upgrades and asset assemblies to major repairs and testing, including transformers, breakers, switches, arresters, and apparatus testing, as well as substation inspection programs, protection and control commissioning and repairs, and control cabinet engineering. We care about our employees and offer a generous benefits package including Responsibilities
Supervise and manage a team of field service technicians responsible for installing, maintaining, and repairing transformers and other substation equipment. Ensure that all field service activities are carried out in accordance with safety guidelines and company policies. Plan and schedule field service activities, including assigning tasks to technicians and coordinating with customers. Provide technical guidance and support to field service technicians, including troubleshooting complex issues and providing solutions. Conduct regular performance evaluations and provide feedback to field service technicians to ensure high-quality work and continuous improvement. Monitor and track field service activities, including maintaining records of service calls, equipment repairs, and customer interactions. Collaborate with other departments, such as engineering and sales, to ensure effective communication and coordination of field service activities. Mentor and develop field service technicians to enhance their technical skills and knowledge. Stay updated with industry trends and advancements in transformer technology to provide expert advice and recommendations to customers. Handle customer complaints and resolve issues in a timely and satisfactory manner. Prepare and submit reports on field service activities, including service performance, customer satisfaction, and equipment status. Qualifications
Required
High School Diploma or equivalent Ability to perform comfortably in a fast-paced, deadline-oriented work environment Excellent organizational skills, interpersonal, verbal and written communication skills Ability to work as a team member, as well as independently Advanced knowledge of computers (MS Office, basic operation, folder creation, email, etc) Possession of a valid driver’s license, and able to maintain a good driving record Must be able to crawl, climb, stand and lift up to 50 lbs Must be able to pass a fit for duty exam Available for frequent overnight domestic travel and occasional international travel Able/willing to work flexible hours, overtime, weekends, holidays and nights Preferred
5+ years of hands on experience in high voltage testing of electrical power equipment Scheduling experience a plus Transformer manufacturing process experience and testing experience Experience with test equipment such as Doble M4100/M7100, Doble 5400, DLRO (Ductor), Megger Insulation Resistance sets, Vanguard/Raytech WRMs, Vanguard/Omicron CT sets Knowledge of equipment including Circuit Breakers (HV/MV), Transformers, Switchgear, CTs, PTs and CCVTs Experience with test equipment for Circuit Breaker Time/Travel, Power Factor, Ductor, Megger, CT ratio & saturation, and Hi-Pot Compensation
The hourly rate for this position is between $46.00 - $60.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits
Competitive pay Nashville Training Academy & Comprehensive Training Resources Career Path Planning Incentives for Professional Certifications Competitive Per Diem Referral Bonuses Tuition Reimbursement Medical, vision, and dental benefits 401k with company match Company and Compliance #J-18808-Ljbffr