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Lincare

Customer Service Rep

Lincare, South Boston, Virginia, United States, 24592

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Customer Service Rep

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Lincare This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Functions

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Hospitals and Health Care

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