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Montage Hotels

Assistant Restaurant General Manager, River House

Montage Hotels, Bluffton, South Carolina, United States, 29910

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Assistant Restaurant General Manager Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Leadership

Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel’s restaurants

Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement

Assist the General Manager with daily restaurant operations, floor support, special events, and restaurant reservations

Assist with the recruitment, training, and development of personnel within the department

Provide conflict resolution and ensure disciplinary and termination procedures are followed and that all workplace standards are upheld

Promptly address all operational issues with Management and Staff

Maintain constant communication with staff in the restaurant

Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, brand standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times

Responsible for maintaining the cleanliness and accuracy of the restaurant

Responsible for maintaining systems, inventory, scheduling, cost and operational efficiencies

Attend all restaurant daily line‑ups and weekly meetings

Ensure the department abides by all safety and sanitation policies

Create and maintain staffing schedules, ensuring appropriate coverage

Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality

Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards

Deliver on guests’ expectations and have the desire to create WOW moments

Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

You are passionate about restaurant operations

You are exceptional in leading a team

You are passionate about providing exceptional service and creating memorable moments

You are open to learning, developing, and growing both yourself, personally, and helping others do the same

You are trustworthy and have integrity

Must Haves

Prior food and beverage supervisory or managerial experience

Excellent verbal and written communication skills

Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer

Microsoft Office products; Word, Excel, PowerPoint, and Outlook

Embrace Technology – continually learn, adapt and master new operating system

Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses

Knowledge of food and alcoholic beverages

Knowledge of hotel food and beverage operations

Budgetary analysis capabilities

Ability to work a flexible schedule including weekends and holidays

Luxury hotel experience, a plus

You will Enjoy

DTO (Discretionary Time Off)

Healthcare benefits

Health Savings Account and Flexible Spending Accounts

401(k) retirement plan with company matching, fully vested, and loan option

Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees

Fertility & Family Forming Assistance

Parental leave pay differential

Pet Insurance

Hotel discounts

Free meals

Fitness & wellness discounts

LinkedIn Learning membership

Hearts of Montage community engagement

Associate’s events throughout the year

Physical Requirements

Grasping, holding, sitting, walking, repetitive motions, bending over

Ability to stand and exercise mobility for extended periods of time during your scheduled shift

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi‑regular basis

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

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