AAA Auto Club Enterprises
Retail Service Specialist
AAA Auto Club Enterprises, Wheeling, West Virginia, United States, 26003
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Retail Service Specialist
role at
AAA Auto Club Enterprises
We are looking for someone who will thrive in a sales and service environment by cross‑selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.
Business hours are Monday through Friday 9am – 5pm.
Responsibilities
Greet all members and customers, determine their need and provide Legendary Service
Provide DMV vehicle license, registration and notary services
Reach sales and service goals (and earn incentives!) for multiple AAA products and services
Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel‑related materials
Issue passport photos
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
Make hotel and car rental reservations for members and provide travel destination information
Qualifications
Experience in retail sales, banking or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Must be able to obtain and maintain valid notary license
Experience with Microsoft Office basics
Ability to work overtime, including Saturdays
Ability to travel locally when necessary
A high school diploma or GED
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
AAA is an Equal Opportunity Employer
#J-18808-Ljbffr
Retail Service Specialist
role at
AAA Auto Club Enterprises
We are looking for someone who will thrive in a sales and service environment by cross‑selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.
Business hours are Monday through Friday 9am – 5pm.
Responsibilities
Greet all members and customers, determine their need and provide Legendary Service
Provide DMV vehicle license, registration and notary services
Reach sales and service goals (and earn incentives!) for multiple AAA products and services
Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel‑related materials
Issue passport photos
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
Make hotel and car rental reservations for members and provide travel destination information
Qualifications
Experience in retail sales, banking or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Must be able to obtain and maintain valid notary license
Experience with Microsoft Office basics
Ability to work overtime, including Saturdays
Ability to travel locally when necessary
A high school diploma or GED
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
AAA is an Equal Opportunity Employer
#J-18808-Ljbffr