Universal Health Services, Inc.
Insurance Follow Up Specialist - Central
Universal Health Services, Inc., Richmond, Virginia, United States, 23214
Responsibilities
Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. A Fortune 500 corporation, UHS generated annual revenues of $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network and various related services located across the United States, Washington D.C., Puerto Rico and the United Kingdom.
The Atlantic Region CBO is seeking a dynamic and talented Collection Specialist – Central. The Collection Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology is required. Develop strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.
Key Responsibilities
Perform follow up activities on accounts to ensure prompt payment
Identify coding or billing errors from EOBs and work to correct them
Update the patient account record to identify actions taken
Adhere to all HIPAA guidelines as well as various policies and guidelines
Identify trends and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor
Pursue and participate in education to remain current with changes in the Healthcare industry
Organize and prioritize tasks to meet deadlines
Contribute to team effort by accomplishing related results as needed
Assist with increasing cash flow by decreasing our Account Receivables aging account
Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives
Benefit Highlights
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: benefits.uhsguest.com
Contact Information
Nicole Baez
HR Coordinator/Recruiter
Nicole.baezRojas@uhsinc.com
Qualifications
Minimum 1 year of experience in an office setting highly preferred
Knowledge of managed care payers and medical terminology is preferred
Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
Detail‑oriented with the ability to work on multiple, competing, priorities
Proficient in Microsoft Office and Windows products
Strong written and verbal communication skills; strong analytical, organizational and time management skills required
Gathers and analyzes information skillfully
Disclaimer The Atlantic Region CBO is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via‑email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
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The Atlantic Region CBO is seeking a dynamic and talented Collection Specialist – Central. The Collection Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology is required. Develop strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.
Key Responsibilities
Perform follow up activities on accounts to ensure prompt payment
Identify coding or billing errors from EOBs and work to correct them
Update the patient account record to identify actions taken
Adhere to all HIPAA guidelines as well as various policies and guidelines
Identify trends and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor
Pursue and participate in education to remain current with changes in the Healthcare industry
Organize and prioritize tasks to meet deadlines
Contribute to team effort by accomplishing related results as needed
Assist with increasing cash flow by decreasing our Account Receivables aging account
Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives
Benefit Highlights
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: benefits.uhsguest.com
Contact Information
Nicole Baez
HR Coordinator/Recruiter
Nicole.baezRojas@uhsinc.com
Qualifications
Minimum 1 year of experience in an office setting highly preferred
Knowledge of managed care payers and medical terminology is preferred
Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
Detail‑oriented with the ability to work on multiple, competing, priorities
Proficient in Microsoft Office and Windows products
Strong written and verbal communication skills; strong analytical, organizational and time management skills required
Gathers and analyzes information skillfully
Disclaimer The Atlantic Region CBO is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via‑email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
#J-18808-Ljbffr