Hajoca Corporation
Overview
J & H Aitcheson, 10106 Residency Rd., Manassas, Virginia, United States of America
Hajoca Corporation
is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Hajoca emphasizes a decentralized environment where each Profit Center (PC) is run like a small business. A Profit Center is the heart of the business and includes a warehouse, counter, sales office, and sometimes a showroom. PCs operate under unique trade names and offer a customized approach for local markets.
J & H Aitcheson
is one of those trade names and is looking for a
Sales & Service Supervisor
at their
Manassas, VA
location. Pay for this role is between $18 and $28 per hour at this location.
About the Role You will:
Supervise a team of Inside and Outside Sales Representatives.
Provide training and guidance to Inside and Outside Sales teams to ensure adherence to company policies and procedures.
Work with the Profit Center Manager to establish revenue and margin targets.
Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.
Process Sales Orders and Bids generated through telephone sales transactions.
Grow and retain an established customer base and develop new business using outbound telemarketing campaigns.
Meet or exceed the Profit Center’s monthly required GP targets.
Assist customers in all aspects of their orders.
Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.
Support all Sales activities and all Profit Center activities as part of the Profit Center team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You Minimum 3+ years of experience in sales; contractor sales preferred.
Knowledge of products sold in the Profit Center.
Possess leadership qualities and be viewed as a leader.
Experience promoting a productive and positive team environment, coaching staff to achieve high levels of customer satisfaction.
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, customer contact files, and analyze customer data.
Outstanding customer service, telephone/verbal communication, and listening skills.
Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross-sell.
Build influential relationships and trust with customers and vendors through open and interactive communication.
Ask probing questions to understand customer needs, overcome objections, and close sales.
Build positive working relationships and inspire teamwork with co-workers.
Learn and operate computer systems used to process orders and warehouse material-handling equipment.
Read, write, speak, and understand English; basic arithmetic skills.
Benefits Our culture supports exceptional people who drive business and share in the financial success of their efforts. In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program and a comprehensive benefits package.
Full-time benefits (for team members working 30+ hours per week): Medical, dental, vision, prescription coverage; accident and hospital indemnity; life insurance and long-term disability; pre-tax accounts for healthcare and dependent care; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service.
Full-time and part-time benefits: 401(k); retirement cash account with company contributions; targeted training programs; company wellness program; employee discounts; college tuition benefits.
*Benefits may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws. Hajoca provides reasonable accommodations for qualified individuals with disabilities including during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening We are a drug-free workplace. Employment is contingent upon pre-employment drug screening and successful completion of a criminal background investigation, subject to applicable laws.
J & H Aitcheson, 10106 Residency Rd., Manassas, Virginia, United States of America
#J-18808-Ljbffr
Hajoca Corporation
is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Hajoca emphasizes a decentralized environment where each Profit Center (PC) is run like a small business. A Profit Center is the heart of the business and includes a warehouse, counter, sales office, and sometimes a showroom. PCs operate under unique trade names and offer a customized approach for local markets.
J & H Aitcheson
is one of those trade names and is looking for a
Sales & Service Supervisor
at their
Manassas, VA
location. Pay for this role is between $18 and $28 per hour at this location.
About the Role You will:
Supervise a team of Inside and Outside Sales Representatives.
Provide training and guidance to Inside and Outside Sales teams to ensure adherence to company policies and procedures.
Work with the Profit Center Manager to establish revenue and margin targets.
Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.
Process Sales Orders and Bids generated through telephone sales transactions.
Grow and retain an established customer base and develop new business using outbound telemarketing campaigns.
Meet or exceed the Profit Center’s monthly required GP targets.
Assist customers in all aspects of their orders.
Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.
Support all Sales activities and all Profit Center activities as part of the Profit Center team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You Minimum 3+ years of experience in sales; contractor sales preferred.
Knowledge of products sold in the Profit Center.
Possess leadership qualities and be viewed as a leader.
Experience promoting a productive and positive team environment, coaching staff to achieve high levels of customer satisfaction.
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, customer contact files, and analyze customer data.
Outstanding customer service, telephone/verbal communication, and listening skills.
Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross-sell.
Build influential relationships and trust with customers and vendors through open and interactive communication.
Ask probing questions to understand customer needs, overcome objections, and close sales.
Build positive working relationships and inspire teamwork with co-workers.
Learn and operate computer systems used to process orders and warehouse material-handling equipment.
Read, write, speak, and understand English; basic arithmetic skills.
Benefits Our culture supports exceptional people who drive business and share in the financial success of their efforts. In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program and a comprehensive benefits package.
Full-time benefits (for team members working 30+ hours per week): Medical, dental, vision, prescription coverage; accident and hospital indemnity; life insurance and long-term disability; pre-tax accounts for healthcare and dependent care; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service.
Full-time and part-time benefits: 401(k); retirement cash account with company contributions; targeted training programs; company wellness program; employee discounts; college tuition benefits.
*Benefits may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws. Hajoca provides reasonable accommodations for qualified individuals with disabilities including during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening We are a drug-free workplace. Employment is contingent upon pre-employment drug screening and successful completion of a criminal background investigation, subject to applicable laws.
J & H Aitcheson, 10106 Residency Rd., Manassas, Virginia, United States of America
#J-18808-Ljbffr