Oswego Health
Office Assistant-Mental Health and Wellness, Full Time Evenings
Oswego Health, Oswego, New York, United States
Overview
Office Assistant - Mental Health and Wellness, Full Time Evenings. The office assistant provides necessary secretarial support services for the division, including scheduling of all new patients, obtaining prior authorizations for services, monthly coding of charts, and order/charge entry. Responsibilities
Provide clerical assistance to the Office Manager; use computer programs per policy as assigned. Accurately enter employee time in payroll program and process all exempt and non-exempt (hourly) timesheets for MH Administration and outpatient programs. Accurately process physician vouchers for payroll purposes. Prepare reports and statistics as assigned and accurately enter statistics into tracking database. Maintain policy and procedure books for MH Administration, Outpatient Clinic and Children’s Services. Distribute and track competencies for MH Administration, Outpatient Clinic and Children’s Services. Provide back up to Switchboard Operator/Data Entry Clerk and other support staff as needed. Complete special assigned projects and reports in a timely and accurate manner. Perform transcription and other typing as assigned, neatly and accurately, and timely. Prepare routine correspondence as assigned and process incoming and outgoing mail. Maintain an organized work area and files in a systematic order. Routinely use policy and procedure manuals and other reference materials as necessary to ensure the proper course of action. Read all posted minutes, policies and procedures, memos, etc. Demonstrate initiative in assisting others to complete necessary duties of the facility. Handle telephone information with courtesy, accuracy and respect for confidentiality. Communicate appropriately with clients, visitors and staff; promptly respond to requests for assistance. Follow the chain of command appropriately to resolve problems and concerns. Notify appropriate Mental Health personnel of patient requests and promptly report matters requiring immediate intervention to appropriate personnel. Perform other duties as assigned. Required Skills/Abilities (Unit Specific)
Knowledge of medical terminology preferred. Demonstrated organizational and interpersonal skills. Demonstrated ability to use computers and standard computer software including Microsoft Office Suite. Ability to perform transcription and function in a fast-paced environment. Ability to communicate effectively, both orally and in writing. Professionalism and business acumen appropriate for working with guests, clients, physicians, employees and volunteers. Ability to cost effectively manage resources and supplies. Education and Experience
High School Diploma or equivalent required. One or more years of secretarial experience within a healthcare setting preferred. Experience with multi-line phone systems is preferred. Working Conditions
Prolonged periods of sitting and working on a computer. Requires on the job orientation. Ability to lift, push or pull up to 15 lbs. using proper body mechanics. Occasionally requires assembling, operating, checking, and maintaining equipment. Requires attendance of various meetings and participation on committees as required. Actively participates in in-service programs, in Quality Assurance programs and CQI, cross training; attends all mandatory classes as required; completes unit-specific competencies. Participates in hospital emergency and disaster drills, assumes designated role in fire safety procedures while on duty. Complies with DOH requirements for annual health assessments and required immunizations. Must be present and ready for work in designated area at assigned time. Must be available to work primarily 10:30am-7:00pm with occasional coverage on other shifts or locations as required. Pay range:
$16.00-$19.20/hr. Employee salary is based on commensurate experience and other qualifications. EQUAL EMPLOYMENT OPPORTUNITY Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race, creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy. Note: This description reflects the current job duties and does not guarantee job security or a specific employment period.
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Office Assistant - Mental Health and Wellness, Full Time Evenings. The office assistant provides necessary secretarial support services for the division, including scheduling of all new patients, obtaining prior authorizations for services, monthly coding of charts, and order/charge entry. Responsibilities
Provide clerical assistance to the Office Manager; use computer programs per policy as assigned. Accurately enter employee time in payroll program and process all exempt and non-exempt (hourly) timesheets for MH Administration and outpatient programs. Accurately process physician vouchers for payroll purposes. Prepare reports and statistics as assigned and accurately enter statistics into tracking database. Maintain policy and procedure books for MH Administration, Outpatient Clinic and Children’s Services. Distribute and track competencies for MH Administration, Outpatient Clinic and Children’s Services. Provide back up to Switchboard Operator/Data Entry Clerk and other support staff as needed. Complete special assigned projects and reports in a timely and accurate manner. Perform transcription and other typing as assigned, neatly and accurately, and timely. Prepare routine correspondence as assigned and process incoming and outgoing mail. Maintain an organized work area and files in a systematic order. Routinely use policy and procedure manuals and other reference materials as necessary to ensure the proper course of action. Read all posted minutes, policies and procedures, memos, etc. Demonstrate initiative in assisting others to complete necessary duties of the facility. Handle telephone information with courtesy, accuracy and respect for confidentiality. Communicate appropriately with clients, visitors and staff; promptly respond to requests for assistance. Follow the chain of command appropriately to resolve problems and concerns. Notify appropriate Mental Health personnel of patient requests and promptly report matters requiring immediate intervention to appropriate personnel. Perform other duties as assigned. Required Skills/Abilities (Unit Specific)
Knowledge of medical terminology preferred. Demonstrated organizational and interpersonal skills. Demonstrated ability to use computers and standard computer software including Microsoft Office Suite. Ability to perform transcription and function in a fast-paced environment. Ability to communicate effectively, both orally and in writing. Professionalism and business acumen appropriate for working with guests, clients, physicians, employees and volunteers. Ability to cost effectively manage resources and supplies. Education and Experience
High School Diploma or equivalent required. One or more years of secretarial experience within a healthcare setting preferred. Experience with multi-line phone systems is preferred. Working Conditions
Prolonged periods of sitting and working on a computer. Requires on the job orientation. Ability to lift, push or pull up to 15 lbs. using proper body mechanics. Occasionally requires assembling, operating, checking, and maintaining equipment. Requires attendance of various meetings and participation on committees as required. Actively participates in in-service programs, in Quality Assurance programs and CQI, cross training; attends all mandatory classes as required; completes unit-specific competencies. Participates in hospital emergency and disaster drills, assumes designated role in fire safety procedures while on duty. Complies with DOH requirements for annual health assessments and required immunizations. Must be present and ready for work in designated area at assigned time. Must be available to work primarily 10:30am-7:00pm with occasional coverage on other shifts or locations as required. Pay range:
$16.00-$19.20/hr. Employee salary is based on commensurate experience and other qualifications. EQUAL EMPLOYMENT OPPORTUNITY Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race, creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy. Note: This description reflects the current job duties and does not guarantee job security or a specific employment period.
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