MorseLife Health System, Inc.
Hospice Scheduling Coordinator (Must be a CNA)
MorseLife Health System, Inc., North Palm Beach, Florida, United States, 33408
Hospice Scheduling Coordinator (Must be a CNA)
Join to apply for the Hospice Scheduling Coordinator (Must be a CNA) role at MorseLife Health System, Inc.
The Hospice Aide Coordinator plays a key administrative and coordination role in supporting the hospice team, patients, and families. This position is responsible for managing aide scheduling, ensuring appropriate staffing coverage, maintaining supply systems, supporting interdisciplinary communication, and assisting with documentation and workflow needs. The Hospice Aide Coordinator provides hands‑on support in alignment with the Plan of Care, assists with basic patient care activities, and helps ensure continuity of services when needed. With a strong focus on organization, communication, and customer service, the Hospice Aide Coordinator helps maintain efficient operations and high-quality supportive care throughout the hospice journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule aides using the MatrixCare EMR system to ensure adequate coverage and timely patient visits
Monitor staffing needs, coordinate coverage for callouts, vacations, and census changes, and elevate concerns to leadership as appropriate
Ensure team supplies are ordered and maintained for the Hospice clinical team, including ordering, tracking, inventory control, and distribution
Perform general administrative tasks such as filing, data entry, report generation, and communication follow‑up
Support communication flow among nurses, aides, caregivers, volunteers, and the interdisciplinary team
Provide excellent customer service, responding promptly to patient, family, and team inquiries and maintaining a professional, supportive approach
Provide personal care and assist with activities of daily living (ADLs) per the Plan of Care when coverage gaps or urgent needs arise
Assist with maintaining a safe environment, including support with ambulation, transfers, and positioning
Perform range of motion (ROM) exercises or comfort‑focused tasks under the direction of the nurse
Prepare light snacks or nutritional support for patients as assigned
Observe, record, and report changes in patient condition to the supervising nurse
Provide basic caregiver education, such as safe turning, bedding changes, or transfer techniques
Participate in on‑call rotation as scheduled for urgent scheduling issues or limited patient support needs
Complete annual educational requirements
Perform all other duties as assigned
SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities.
QUALIFICATIONS EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Licensed C.N.A. with at least one year of Hospice experience
LANGUAGE SKILLS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS Ability to work with mathematical concepts and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid State of Florida C.N.A License
Valid CPR certification
Valid driver's license
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
SENIORITY LEVEL Entry level
EMPLOYMENT TYPE Full‑time
JOB FUNCTION Sales, General Business, and Education
INDUSTRIES Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at MorseLife Health System, Inc. by 2x
#J-18808-Ljbffr
The Hospice Aide Coordinator plays a key administrative and coordination role in supporting the hospice team, patients, and families. This position is responsible for managing aide scheduling, ensuring appropriate staffing coverage, maintaining supply systems, supporting interdisciplinary communication, and assisting with documentation and workflow needs. The Hospice Aide Coordinator provides hands‑on support in alignment with the Plan of Care, assists with basic patient care activities, and helps ensure continuity of services when needed. With a strong focus on organization, communication, and customer service, the Hospice Aide Coordinator helps maintain efficient operations and high-quality supportive care throughout the hospice journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule aides using the MatrixCare EMR system to ensure adequate coverage and timely patient visits
Monitor staffing needs, coordinate coverage for callouts, vacations, and census changes, and elevate concerns to leadership as appropriate
Ensure team supplies are ordered and maintained for the Hospice clinical team, including ordering, tracking, inventory control, and distribution
Perform general administrative tasks such as filing, data entry, report generation, and communication follow‑up
Support communication flow among nurses, aides, caregivers, volunteers, and the interdisciplinary team
Provide excellent customer service, responding promptly to patient, family, and team inquiries and maintaining a professional, supportive approach
Provide personal care and assist with activities of daily living (ADLs) per the Plan of Care when coverage gaps or urgent needs arise
Assist with maintaining a safe environment, including support with ambulation, transfers, and positioning
Perform range of motion (ROM) exercises or comfort‑focused tasks under the direction of the nurse
Prepare light snacks or nutritional support for patients as assigned
Observe, record, and report changes in patient condition to the supervising nurse
Provide basic caregiver education, such as safe turning, bedding changes, or transfer techniques
Participate in on‑call rotation as scheduled for urgent scheduling issues or limited patient support needs
Complete annual educational requirements
Perform all other duties as assigned
SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities.
QUALIFICATIONS EDUCATION and/or EXPERIENCE To perform this job successfully, an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Licensed C.N.A. with at least one year of Hospice experience
LANGUAGE SKILLS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS Ability to work with mathematical concepts and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid State of Florida C.N.A License
Valid CPR certification
Valid driver's license
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
SENIORITY LEVEL Entry level
EMPLOYMENT TYPE Full‑time
JOB FUNCTION Sales, General Business, and Education
INDUSTRIES Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at MorseLife Health System, Inc. by 2x
#J-18808-Ljbffr