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Catch Vibe Voice

Customer Service Officer

Catch Vibe Voice, New Orleans, Louisiana, United States, 70123

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Company Description Catch Vibe Voice is a dynamic and forward-thinking company dedicated to creating meaningful connections between brands and their audiences. We specialize in clear, impactful communication strategies that elevate brand presence and strengthen engagement across multiple channels. At Catch Vibe Voice, we value creativity, precision, and collaboration, and we are committed to fostering a professional environment where ideas thrive and talent grows.

Job Description We are seeking a Customer Service Officer to join our dynamic team in New Orleans, LA. This role is ideal for a motivated and detail-oriented professional who enjoys problem-solving and delivering high-quality service. As a Customer Service Officer, you will serve as a key point of contact for our customers, ensuring their needs are addressed efficiently and professionally.

Responsibilities

Handle customer inquiries with professionalism and clarity

Provide accurate information regarding services and processes

Resolve issues promptly while maintaining a positive customer experience

Maintain detailed and organized records of customer interactions

Collaborate with internal teams to ensure service consistency

Uphold company standards and communication guidelines at all times

Qualifications

Strong verbal and written communication skills

Excellent problem-solving and organizational abilities

Ability to manage multiple tasks in a fast-paced environment

Customer-focused mindset with attention to detail

Proficiency with basic computer systems and office tools

Additional Information

Competitive salary ($49,000 – $53,000 annually)

Growth and advancement opportunities within the company

Skill development and ongoing training

Supportive and professional work environment

Stable, full-time position with long-term potential

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