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Hall's Culligan Water

Plumbing & Installation Technician

Hall's Culligan Water, Santa Ana, California, United States, 92725

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Overview

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Plumbing & Installation Technician

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Hall's Culligan Water . Hall’s Culligan advances water treatment services and products nationwide, providing tailored solutions backed by our service. This role ensures proper installation and service of our products and systems for customers, requiring technical aptitude, attention to detail, and a commitment to high-quality Culligan service. The ideal candidate will have strong mechanical aptitude, the ability to troubleshoot and diagnose systems following training, and be comfortable consulting with customers to understand their needs. What you’ll love about working here

Full-time, Monday–Friday schedule. Paid time off (PTO) with generous accrual. Hourly rate of $22-25, depending on experience. Full benefits package, including a 401k with company match, after introductory period. Stable, growing, family-oriented company with career advancement opportunities. Upskilling and internal promotion opportunities. Opportunity to use Culligan equipment in your home free of charge. What you’ll do

Installation and Service

Install and service products and systems at both commercial and residential customer locations. Test and troubleshoot equipment to ensure proper functionality. Follow standard operating procedures (SOPs) and safety protocols. Customer Service

Interact with customers in a professional and courteous manner. Communicate effectively to explain installation processes and answer questions. Technical Support

Provide technical support to customers during and after installations. Diagnose and resolve technical issues in a timely manner. Training and Education

Train customers on proper use and maintenance of installed products and systems. Provide basic technical guidance to customers. Aid and/or provide training to coworkers and other departments. Documentation

Maintain accurate records of installations and troubleshooting steps, including pictures. Safety

Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance. Load, unload, and secure service vehicles as required. Working Environment

The role involves traveling to customer locations and working in indoor/outdoor spaces and various home conditions. You may be required to work in tight spaces, such as crawl spaces. The role is physically demanding and requires standing, kneeling, bending, crawling, and lifting heavy equipment up to 100 lbs regularly. Who should apply

The personal attributes that set our candidates apart include integrity and accountability. You should be punctual and reliable, as customers rely on timely, consistent service and installation. Effective communication and attention to detail are essential for managing customer information and paperwork, and for coordinating with customers, managers, and team members. You should be adaptable to changing circumstances, able to handle different tasks and working conditions, and committed to ongoing learning to stay updated on industry trends, new technologies, and best practices. Technically, you should be highly customer-oriented, able to manage your time, solve problems, and follow SOPs. Proficiency in using hand tools and basic power tools is essential for this position. Your qualifications

Must maintain a valid Driver’s License with no restrictions or limitations. Must be at least 18 years old, and able to pass and maintain an acceptable driving record for company vehicle operation. Must be able to safely operate a commercial vehicle daily for approximately 8-10 hours. Must pass criminal background check and drug screening checks, and any ongoing screenings per company requirements. Must remain physically capable, with or without reasonable accommodation, of performing the duties required. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance (Only applicable for employees working 2 hours or more in unincorporated LA county). #INDSJ

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