NHS
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Waiting List Co-ordinator The closing date is 13 January 2026
An opportunity has arisen for an enthusiastic and self‑motivated person with excellent organisational skills to join our team working at the Bristol Children's Hospital. You will work to provide an efficient administration and clerical service ensuring patients receive the most appropriate date taking into account the needs of the patient, organisation and NHS targets.
This is a challenging role working within an extremely busy booking office; it is therefore essential that you are enthusiastic, motivated and able to work under pressure in a rapidly changing environment. NHS administrative experience is essential as is the ability to manage waiting lists to both standards and access targets.
Main duties of the job
To maintain and manage Elective Waiting Lists to support effective patient management, within targets.
Booking of theatre lists in accordance with clinical priority and length of wait, to ensure effective utilisation and management of theatre capacity.
Assist with the smooth running of the Admissions Department.
Seek opportunities to develop the above services in accordance with the needs of the hospital.
Be responsible for entering and updating accurate information on the Careflow and Bluespier systems, in a timely way.
Communicate effectively and accurately over the telephone with patients and other departments plus external agencies.
Adopt and ensure compliance with all relevant policies.
Promote and support changes to working practices, to improve service delivery.
About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward‑thinking multi‑award‑winning Trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification Qualifications and Training
Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Business and Administration Level 3 NVQ or equivalent experience
Knowledge and Experience
Clerical / administrative experience, including filing and/or reception
Experience of dealing with the public, both on the telephone and in person
Experience of using a Patient Administration System
Previous NHS Experience
Skills and Abilities
Effective and polite manner when dealing with people, both face to face and on the phone
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work on your own, using your own initiative, if required
Confidence to handle difficult conversations with patients, relatives and carers
Effective organisational skills
Good IT skills including Microsoft packages
Working knowledge of admission policies and procedures
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
#J-18808-Ljbffr
Waiting List Co-ordinator The closing date is 13 January 2026
An opportunity has arisen for an enthusiastic and self‑motivated person with excellent organisational skills to join our team working at the Bristol Children's Hospital. You will work to provide an efficient administration and clerical service ensuring patients receive the most appropriate date taking into account the needs of the patient, organisation and NHS targets.
This is a challenging role working within an extremely busy booking office; it is therefore essential that you are enthusiastic, motivated and able to work under pressure in a rapidly changing environment. NHS administrative experience is essential as is the ability to manage waiting lists to both standards and access targets.
Main duties of the job
To maintain and manage Elective Waiting Lists to support effective patient management, within targets.
Booking of theatre lists in accordance with clinical priority and length of wait, to ensure effective utilisation and management of theatre capacity.
Assist with the smooth running of the Admissions Department.
Seek opportunities to develop the above services in accordance with the needs of the hospital.
Be responsible for entering and updating accurate information on the Careflow and Bluespier systems, in a timely way.
Communicate effectively and accurately over the telephone with patients and other departments plus external agencies.
Adopt and ensure compliance with all relevant policies.
Promote and support changes to working practices, to improve service delivery.
About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward‑thinking multi‑award‑winning Trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification Qualifications and Training
Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Business and Administration Level 3 NVQ or equivalent experience
Knowledge and Experience
Clerical / administrative experience, including filing and/or reception
Experience of dealing with the public, both on the telephone and in person
Experience of using a Patient Administration System
Previous NHS Experience
Skills and Abilities
Effective and polite manner when dealing with people, both face to face and on the phone
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work on your own, using your own initiative, if required
Confidence to handle difficult conversations with patients, relatives and carers
Effective organisational skills
Good IT skills including Microsoft packages
Working knowledge of admission policies and procedures
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
#J-18808-Ljbffr