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Palm Beach Marriott Singer Island Beach Resort & Spa

Lobby Ambassador

Palm Beach Marriott Singer Island Beach Resort & Spa, Florida, New York, United States

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Lobby Ambassador

Palm Beach Marriott Singer Island Beach Resort & Spa Job Description

Greet and welcome arriving guests as they enter the hotel and assist both arriving and departing guests with baggage handling. Potential Career Path

Guest Experience Manager Front Desk Supervisor Front Office Manager Responsibilities

Welcome and escort guests to and from their rooms and assist with luggage. Inform guests of all safety features and promote hotel outlets. Introduce guest programs to guests upon arrival and recognize members and maintain accurate logs. Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles. Maintain regular attendance in conformance with standards. Work varying schedules to reflect business needs, including training sessions and meetings. Fully comply with brand rules and regulations for safe and effective operation of hotel facilities. Deliver packages and faxes to guests. Decorate the lobby for large arrivals and departures. Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room. Clean brass bell carts. Follow sustainability guidelines and practices related to HHM’s EarthView program. Perform other duties as requested by management. Experience

Good communication skills, both verbal and written. Knowledge of local market, particularly tourist attractions. Work Environment and Context

Work in an outdoor environment with exposure to various weather conditions. Work schedule varies and may include work on holidays, weekends, and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Company Values

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Hotels and Motels

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