Goodwill Industries of Greater New York and Northern New Jersey
Clubhouse Generalist - (Communications Unit)
Goodwill Industries of Greater New York and Northern New Jersey, New York, New York, us, 10261
Clubhouse Generalist – Communications Unit
Goodwill Industries of Greater New York and Northern New Jersey
Reports to: Clubhouse Director
General Purpose Provide psychosocial rehabilitation services to adults with psychiatric disabilities and co-occurring substance use disorders within an accredited mental health clubhouse setting. Through shared decision-making, staff work side by side and in partnership with clubhouse members to facilitate the daily operations of the clubhouse. Assist members with skills and resources needed in daily adult living, working, learning, and socializing.
Essential Functions
Engage and assist Clubhouse members in reaching their recovery goals by providing person‑centered supports.
Each staff is responsible for coordinating aspects of the work that are integral to the operation of the clubhouse (i.e., meal planning & preparation, intake, employment & education, program marketing and resource building, clubhouse cleanliness, and accurate record keeping).
Oversee Communications Unit daily operations & develop methods to enhance unit functioning.
Engage members and work side by side with members in carrying out unit tasks, including Clubhouse Snack Bar business operations.
Coordinate and participate in opportunities for social and recreational activities within and outside of the clubhouse.
Facilitate community and unit meetings daily, as well as develop clubhouse communications/media/marketing work.
Manage member case records and documentation via the electronic health files, and secure private health information.
Engage members through outreach & encouragement, with a focus on their strengths, abilities and interests.
Establish working relationships with members within the clubhouse community to support their experiences as valued participants in the community.
Connect members to community resources to meet individual needs (i.e., employment, housing, benefits, legal and treatment).
Work cooperatively with staff & members in developing clubhouse policies and in advancing the purposes and welfare of the clubhouse as a whole.
Impart to members a vision of their potential to achieve aspirations through acceptance and empathy that is not restricted by disability but is based on needs common to all people seeking employment, education, housing, and social involvements.
Qualifications / Basic Job Requirements
Bachelor's degree from an accredited school in a related field required.
Bilingual (Spanish) preferred.
Experience working with a vulnerable population in need of mental health, vocational or substance use rehabilitation preferred.
Must have aptitude for computers and a thorough working knowledge of Microsoft Word, Excel, Outlook, and Microsoft Teams.
Ability to effectively carry out responsibilities in a communal setting comprised of people experiencing the effects of mental illness.
Capability and flexibility of handling and juggling the multiplicity of activities and demands occurring in the group setting.
Convey a vibrant energy that attracts members and enables engagement.
Scope of Responsibility & Positions Supervised
Depending on assigned unit, staff will either:
Function with general knowledge and ability to facilitate support as an Employment & Education Generalist, Culinary Wellness Generalist, and Intake Generalist as needed.
Provide resourceful case‑management level referrals and general administrative and counseling support to assigned and any other clubhouse member in need.
Be responsible for the financial operations of the assigned unit under the direction of the Program Director and/or.
Be responsible for the management of business orders and operating of the clubhouse Snack Bar.
Special Working Conditions
Some shared Saturday work required.
One late night shift at 11 a.m. – 7 p.m. may be required.
Program is open on all holidays.
Attend two weeks of required clubhouse training at a certified training base outside of New York State.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industries Non‑profit Organizations
#J-18808-Ljbffr
Reports to: Clubhouse Director
General Purpose Provide psychosocial rehabilitation services to adults with psychiatric disabilities and co-occurring substance use disorders within an accredited mental health clubhouse setting. Through shared decision-making, staff work side by side and in partnership with clubhouse members to facilitate the daily operations of the clubhouse. Assist members with skills and resources needed in daily adult living, working, learning, and socializing.
Essential Functions
Engage and assist Clubhouse members in reaching their recovery goals by providing person‑centered supports.
Each staff is responsible for coordinating aspects of the work that are integral to the operation of the clubhouse (i.e., meal planning & preparation, intake, employment & education, program marketing and resource building, clubhouse cleanliness, and accurate record keeping).
Oversee Communications Unit daily operations & develop methods to enhance unit functioning.
Engage members and work side by side with members in carrying out unit tasks, including Clubhouse Snack Bar business operations.
Coordinate and participate in opportunities for social and recreational activities within and outside of the clubhouse.
Facilitate community and unit meetings daily, as well as develop clubhouse communications/media/marketing work.
Manage member case records and documentation via the electronic health files, and secure private health information.
Engage members through outreach & encouragement, with a focus on their strengths, abilities and interests.
Establish working relationships with members within the clubhouse community to support their experiences as valued participants in the community.
Connect members to community resources to meet individual needs (i.e., employment, housing, benefits, legal and treatment).
Work cooperatively with staff & members in developing clubhouse policies and in advancing the purposes and welfare of the clubhouse as a whole.
Impart to members a vision of their potential to achieve aspirations through acceptance and empathy that is not restricted by disability but is based on needs common to all people seeking employment, education, housing, and social involvements.
Qualifications / Basic Job Requirements
Bachelor's degree from an accredited school in a related field required.
Bilingual (Spanish) preferred.
Experience working with a vulnerable population in need of mental health, vocational or substance use rehabilitation preferred.
Must have aptitude for computers and a thorough working knowledge of Microsoft Word, Excel, Outlook, and Microsoft Teams.
Ability to effectively carry out responsibilities in a communal setting comprised of people experiencing the effects of mental illness.
Capability and flexibility of handling and juggling the multiplicity of activities and demands occurring in the group setting.
Convey a vibrant energy that attracts members and enables engagement.
Scope of Responsibility & Positions Supervised
Depending on assigned unit, staff will either:
Function with general knowledge and ability to facilitate support as an Employment & Education Generalist, Culinary Wellness Generalist, and Intake Generalist as needed.
Provide resourceful case‑management level referrals and general administrative and counseling support to assigned and any other clubhouse member in need.
Be responsible for the financial operations of the assigned unit under the direction of the Program Director and/or.
Be responsible for the management of business orders and operating of the clubhouse Snack Bar.
Special Working Conditions
Some shared Saturday work required.
One late night shift at 11 a.m. – 7 p.m. may be required.
Program is open on all holidays.
Attend two weeks of required clubhouse training at a certified training base outside of New York State.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industries Non‑profit Organizations
#J-18808-Ljbffr