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Centro San Luis

Communications Officer (911 Dispatcher)

Centro San Luis, San Luis, Arizona, us, 85349

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Police Communication Officer

Monitor emergency and general support radio frequencies.

Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio systems.

Record and route emergency calls to appropriate authorities.

Determine priorities of all calls and dispatch required units to non-emergency situations.

Receive radio calls from field units.

Transmit messages via radio, telephone, computer, fax, or other communication equipment.

Make inquiries to obtain requested information or services.

Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.

Use various computer systems for data entry and information retrieval.

Create and maintain daily log of public safety communications activities.

Ideal Candidate

Knowledge of:

Law enforcement terminology, codes, and procedures.

Proper use and care of radio and telephone equipment.

Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.

The operation of communication equipment, including radio, telephone, and automated information systems.

The principles and practices of emergency dispatching.

Applicable Federal/State/County/City/agency laws, ordinances, and regulations.

Principles and practices of effective employee management and supervision.

Computers and specialized hardware and software for preparing reports and maintaining records.

Ability to:

Operate communications equipment, including radio, telephone, and automated information systems.

Communicate clearly and concisely, and accurately, relaying details.

Establish and maintain effective working relationships with others and interact with the public.

Understand and follow written and oral instructions.

Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.

Effectively communicate verbal and written instructions by phone, police radio system, or in person in a group or one-to-one setting.

Think and act quickly and effectively in emergencies and under stressful situations.

Type 30 words per minute.

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