Terra West Management Services
Inspector, Terra West Management Services
Terra West Management Services, Las Vegas, Nevada, us, 89105
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Inspector, Terra West Management Services
role at
Terra West Management Services
At Terra West, we don’t just manage communities—we help them thrive. With over 40 years of expertise in community association management, we partner with HOA Boards to deliver excellence in operations, compliance, and community care. Our culture is rooted in respect, collaboration, and a relentless commitment to service. We believe people come first—our clients, our residents, and our team.
This is a full‑time position that includes both reception and inspection responsibilities in Mesquite. The role also requires travel to St. George for inspections and must have reliable transportation.
Responsibilities
Answer incoming calls within a timely fashion and respond to or transfer the call as appropriate.
Receive checks/money orders, log in QuickBooks, and distribute accordingly.
Log incoming and outgoing packages and documents.
Handle other walk‑in clients as needed, payment processing, keys/fobs/remotes/parking pass workflow and tracking.
Handle customer disputes.
Work on forwarding mail and create a COA as needed.
Perform all other job requests as assigned by management.
Conduct association inspections in accordance with governing documents, board policy, and approved inspection procedure on a schedule approved by the department supervisor.
Document violations via a mobile/tablet device in the Vantaca system and update as required. Photograph violations as required by the community board or Manager.
Inspect assigned communities for common‑area maintenance issues and document/track issues in field notes. Photograph as required.
Respond to Manager or board questions/requests. Meet periodically with Managers or board members of assigned communities to resolve issues and review property status.
Inspect property with Manager/board member(s) as required.
Administrative functions including violation processing in Vantaca system.
Qualifications
Minimum of 6 months office experience.
Minimum of 6 months Customer Service experience.
Intermediate knowledge of MS Office products (Word, Excel, Outlook).
Ability to lift 50lbs.
Microsoft computer skills and tablet skills required.
Must have reliable transportation and be willing to use personal vehicle to perform job duties (may include up to 75 miles per day; mileage compensation provided).
Must possess a valid NV driver’s license, vehicle insurance, and valid registration.
Must adhere to Company Driving & Insurance Policy.
Core Competencies: Organizing and prioritizing; Strong attention to detail and accuracy; Maintain confidentiality and exercise good judgment; Problem‑solving skills; Excellent communications skills, both written and verbal.
Preferred Qualifications: Vantaca; Promas; AppFolio; QuickBooks; ADA Requirements: Read small print accurately; Sit for extended periods of time while working at a computer; Hear and speak clearly on the telephone and in person; Willing to work some nights and weekends as required; Walk extended periods in all weather conditions including intense summer heat (walking inspections could include 5+ miles per day and up to 8 hours per day outside).
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Inspector, Terra West Management Services
role at
Terra West Management Services
At Terra West, we don’t just manage communities—we help them thrive. With over 40 years of expertise in community association management, we partner with HOA Boards to deliver excellence in operations, compliance, and community care. Our culture is rooted in respect, collaboration, and a relentless commitment to service. We believe people come first—our clients, our residents, and our team.
This is a full‑time position that includes both reception and inspection responsibilities in Mesquite. The role also requires travel to St. George for inspections and must have reliable transportation.
Responsibilities
Answer incoming calls within a timely fashion and respond to or transfer the call as appropriate.
Receive checks/money orders, log in QuickBooks, and distribute accordingly.
Log incoming and outgoing packages and documents.
Handle other walk‑in clients as needed, payment processing, keys/fobs/remotes/parking pass workflow and tracking.
Handle customer disputes.
Work on forwarding mail and create a COA as needed.
Perform all other job requests as assigned by management.
Conduct association inspections in accordance with governing documents, board policy, and approved inspection procedure on a schedule approved by the department supervisor.
Document violations via a mobile/tablet device in the Vantaca system and update as required. Photograph violations as required by the community board or Manager.
Inspect assigned communities for common‑area maintenance issues and document/track issues in field notes. Photograph as required.
Respond to Manager or board questions/requests. Meet periodically with Managers or board members of assigned communities to resolve issues and review property status.
Inspect property with Manager/board member(s) as required.
Administrative functions including violation processing in Vantaca system.
Qualifications
Minimum of 6 months office experience.
Minimum of 6 months Customer Service experience.
Intermediate knowledge of MS Office products (Word, Excel, Outlook).
Ability to lift 50lbs.
Microsoft computer skills and tablet skills required.
Must have reliable transportation and be willing to use personal vehicle to perform job duties (may include up to 75 miles per day; mileage compensation provided).
Must possess a valid NV driver’s license, vehicle insurance, and valid registration.
Must adhere to Company Driving & Insurance Policy.
Core Competencies: Organizing and prioritizing; Strong attention to detail and accuracy; Maintain confidentiality and exercise good judgment; Problem‑solving skills; Excellent communications skills, both written and verbal.
Preferred Qualifications: Vantaca; Promas; AppFolio; QuickBooks; ADA Requirements: Read small print accurately; Sit for extended periods of time while working at a computer; Hear and speak clearly on the telephone and in person; Willing to work some nights and weekends as required; Walk extended periods in all weather conditions including intense summer heat (walking inspections could include 5+ miles per day and up to 8 hours per day outside).
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