David's Bridal
Retail Operations Supervisor – David’s Bridal
Join to apply for the Retail Operations Supervisor role at David’s Bridal. Overview
At David’s Bridal, we empower our customers and employees to stay true to their dreams — whether that means the wedding dress that matches her personal style or a career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience. Essential Job Functions
Customer Focus
Leads and models a customer‑first culture across all roles. Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience. Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes. Analyzing and Decision Making
Monitor the store payroll to ensure hours do not exceed the monthly budget and process accurate timesheets for all roles. Assist in leading the store to achieve Total Monthly Income (TMI) goals consistently by executing foundational excellence and performance‑based leadership. Monitors inventory management, special orders, receiving processes, layaway, mark‑out of stock, repairs, and ensures first‑quality standards for all merchandise. Managing Performance
Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. Observes individual team member performance and enforces action plans for improvement through weekly discussions using customer reviews and mystery shops. Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fill open positions within 30 days. Other duties as assigned. Education & Credentials
High School Diploma or degree. Two to four years of prior retail management experience in an apparel or specialty store environment. Prior experience with a computerized POS system. Work Hours And Physical Demands
Full‑time hours: Sunday through Saturday, 40 hours a week. While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds and be able to see up close and at a distance, use peripheral vision, depth perception, and read and use a computer and all other electronic devices for long periods of time. Benefits
Rewarding Environment and Competitive Pay Generous Team Member Discount After First Pay Period Dayforce Wallet – Get Paid Early! Health/Dental/Vision Insurance 401K Program Paid Vacation, Sick Days & Holidays Pet Benefits Diversity, Equity, Inclusion
David’s Bridal embraces the ideas of Diversity, Equity, and Inclusion and seeks to build a workforce that reflects the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Position Details
Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Sales and Business Development; Industries: Retail
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Join to apply for the Retail Operations Supervisor role at David’s Bridal. Overview
At David’s Bridal, we empower our customers and employees to stay true to their dreams — whether that means the wedding dress that matches her personal style or a career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience. Essential Job Functions
Customer Focus
Leads and models a customer‑first culture across all roles. Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience. Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes. Analyzing and Decision Making
Monitor the store payroll to ensure hours do not exceed the monthly budget and process accurate timesheets for all roles. Assist in leading the store to achieve Total Monthly Income (TMI) goals consistently by executing foundational excellence and performance‑based leadership. Monitors inventory management, special orders, receiving processes, layaway, mark‑out of stock, repairs, and ensures first‑quality standards for all merchandise. Managing Performance
Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. Observes individual team member performance and enforces action plans for improvement through weekly discussions using customer reviews and mystery shops. Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fill open positions within 30 days. Other duties as assigned. Education & Credentials
High School Diploma or degree. Two to four years of prior retail management experience in an apparel or specialty store environment. Prior experience with a computerized POS system. Work Hours And Physical Demands
Full‑time hours: Sunday through Saturday, 40 hours a week. While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds and be able to see up close and at a distance, use peripheral vision, depth perception, and read and use a computer and all other electronic devices for long periods of time. Benefits
Rewarding Environment and Competitive Pay Generous Team Member Discount After First Pay Period Dayforce Wallet – Get Paid Early! Health/Dental/Vision Insurance 401K Program Paid Vacation, Sick Days & Holidays Pet Benefits Diversity, Equity, Inclusion
David’s Bridal embraces the ideas of Diversity, Equity, and Inclusion and seeks to build a workforce that reflects the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Position Details
Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Sales and Business Development; Industries: Retail
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