ABM Industries
Job Summary Details
The Ambassador Customer Assistant provides assistance and information to Airport passengers.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1.
Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (Programa de Beneficios de ABM).
Basic Qualifications
Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided
Preferred Qualifications
One (1) year of customer service or similar work experience preferred
Responsibilities
Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry-on baggage size requirements
Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
Provide assistance to passengers using kiosks to check-in
Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times
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A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1.
Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (Programa de Beneficios de ABM).
Basic Qualifications
Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided
Preferred Qualifications
One (1) year of customer service or similar work experience preferred
Responsibilities
Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry-on baggage size requirements
Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
Provide assistance to passengers using kiosks to check-in
Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times
#J-18808-Ljbffr