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New Charter Technologies, Llc

SOC Analyst ll

New Charter Technologies, Llc, Hartford, Connecticut, United States

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**We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.****Summary**The Security Analyst II – SOC & SIEM Engineering at Cyber74 provides elevated Security Operations Center (SOC) support with a strong emphasis on advanced alert analysis, incident investigation, SIEM administration, and detection engineering. This role goes beyond traditional alert triage and includes SIEM content development, tuning, log source onboarding, and proactive detection improvement across client environments.Security Analysts II play a key role in strengthening Cyber74’s detection capabilities, supporting incident response efforts, and conducting guided threat-hunting activities to identify more advanced or evasive threats. The ideal candidate demonstrates strong investigative instincts, technical curiosity, and the ability to improve security outcomes through thoughtful analysis and collaboration.**SOC Operations & Threat Analysis*** Review, analyze, and correlate SIEM alerts to determine true positives, false positives, and appropriate response actions.* Perform advanced SOC operations, including monitoring, investigation, reporting, and response to suspicious or malicious activity.* Conduct deeper incident investigations using SIEM, EDR, and other security telemetry.* Analyze phishing emails for malicious indicators and provide remediation recommendations.* Review and respond to alerts from automated security tools and monitoring platforms.* Conduct threat research on emerging threats, attacker techniques, and vulnerabilities.* Perform recurring health checks on security tooling and validate alignment with expected configurations.* Maintain and enhance standard operating procedures (SOPs); create and update documentation as processes evolve.* Prepare investigation summaries and reports for internal stakeholders and clients.* Conduct vulnerability analysis and assist with security remediation recommendations.* Manage and prioritize multiple client environments, investigations, and projects concurrently.* Participate in an on-call or standby rotation as required.* Participate in guided threat-hunting exercises using SIEM and EDR telemetry.* Conduct hypothesis-driven investigations to identify abnormal or suspicious behavior.* Leverage threat intelligence to enhance detections and hunting activities.* Assist in identifying advanced, persistent, or evasive threats not caught by automated alerts.* Document findings and recommend detection or process improvements based on hunt outcomes.**SIEM Engineering & Detection Development*** Assist with SIEM deployments and client onboarding activities.* Ingest, parse, and normalize logs from new data sources into the SIEM and associated platforms.* Develop, tune, and optimize SIEM detection rules to reduce alert noise and improve fidelity.* Write and modify SIEM queries (e.g., KQL, SPL, SQL, Lucene) to support investigations and detections.* Build dashboards, correlation rules, and use cases tailored to specific client environments.* Identify logging gaps and recommend improvements to increase detection coverage.* Validate detections using real-world attack techniques, threat intelligence, and historical data.* Map detections and investigations to MITRE ATT&CK techniques and tactics.* Collaborate with SOC and engineering teams to continuously improve detection logic and alert quality.**Required Experience*** 2+ years of hands-on experience in an L2 SOC, incident response, detection engineering, or SIEM administration role.* 3–5 years of combined experience across cybersecurity and/or IT disciplines.* Demonstrated experience performing deeper-level investigations beyond basic alert triage.* Experience contributing to detection improvements, tuning, or content development.* Strong understanding of SIEM concepts, log ingestion, parsing, and data normalization.* Familiarity with Windows and Linux logging fundamentals.* Experience working with security tools such as SIEM, EDR, DNS filtering, email security, and identity security platforms.* Ability to manage multiple priorities in a fast-paced, client-facing environment.* **Expected Salary to begin at $76,000 annually.****Preferred Experience*** Experience in a multi-tenant SOC, MSSP, or MDR environment.* Familiarity with MITRE ATT&CK, TTP-based investigations, and threat intelligence.* Exposure to basic scripting (PowerShell and/or Python) for analysis or automation.* Understanding of false-positive reduction and detection validation techniques.* Ability to clearly communicate technical findings to non-technical stakeholders.**Preferred Certifications*** CompTIA Security+* Blue Team Level 1 / Level 2* eLearnSecurity Junior Penetration Tester (eJPT)* GIAC Foundational Cybersecurity Technologies (GFACT)* Microsoft’s AZ-900, SC-900, MS-900*\*A candidate with partial or equivalent certifications is welcome to apply.***Preferred Attributes*** Highly motivated and eager to grow within offensive security.* Highly organized and process-driven* Affinity for technology* Strong integrity with the ability to work in a highly confidential manner* Collaborative and flexible with a consultative mindset* Precise and detailed, delivering consistently high-quality results* Comfortable in a balance of tactical and strategic focus* Servant-hearted with a focus on improving the lives of our customers in every action and interaction**Who We are:**At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (*Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)*Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!

Learn more here: .New Charter Technologies *is committ**e**d to cr**e**ating an inclusiv**e**e**nvironm**e**nt and is proud to b**e* *an* *e**qual opportunity* *e**mploy**er. New Charter re**cruits,* *e**mploys, trains, comp**e**nsat**e**s, and promot**e**s r**e**gardl**e**ss of rac**e**, color, r**e**ligion, s**e**x, s**e**xual ori**e**ntation, g**e**nd**e**r id**e**ntity, national origin, v**e**t**eran, or disability status.*At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives #J-18808-Ljbffr