Jewish Family Service of San Diego
Case Manager, Resource Navigation
Jewish Family Service of San Diego, San Diego, California, United States, 92189
Organization : Jewish Family Service of San Diego
Department : Resource Navigation
Position Type : Full-Time (37.5+ hours/week), Non-Exempt
Work Setting : Fully Onsite
Reports To : Community Services Manager
Pay Range : $25 to $27/hour
Total Compensation :
Comprehensive, low-cost healthcare coverage for employees
Employer-covered life insurance
Time Away from Work :
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave
15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
2 Wellness Days to be taken any time during the year to support employees’ mental wellness
Position Overview JFS is looking for a compassionate, mission-driven individual to join the Resource Navigation team as the Case Manager. In this role, you have the opportunity to use your critical skills and case management experience to make a meaningful difference in your community and help change lives across San Diego. The Case Manager plays an integral role on the team and supports the entire agency by working closely with clients to meet basic needs by providing assistance with resource navigation as well as providing flexible financial assistance to provide stability. This position reports directly to the Resource Navigation Program Manager and works closely with the Resource Navigation Team and the rest of the Nutrition and Aging Care Services Division.
Responsibilities
Follow up on assigned referrals and assess each situation and screen for high-risk situations.
Carry a caseload of individuals and families for follow up (estimated 40 households)
Provide comprehensive assessments for individuals and families, identifying areas of need and helping clients set goals.
Help clients identify goals related to financial stability, increasing income, increasing savings, employment, and housing stability. Document progress at regular intervals.
Ensure clients access public benefit programs for which they are eligible.
Provide appropriate external referrals and document progress at regular intervals.
Work closely with other case managers and service providers to coordinate care for shared clients.
Assist with educational workshops and events (as needed)
Maintain documentation of client interactions in software system with integrity and in line with the quality standard set by supervisor.
Other duties assigned by supervisor.
Skills/Experience/Abilities That Are a Must-Have
Bachelor’s degree (in a human services field – social work, gerontology, psychology, etc.)
Must have a valid CA driver’s license, insurance, a reliable personal vehicle, and a willingness to travel off-site
Skills/Abilities We’d Like You to Have
Spanish Speaking or ability to use a translator
Detailed-oriented and conscientious documentation due to contract standards
Understanding of the low-income population and the concept of trauma informed care
Experience setting limits when working with stressed clients, often in some level of urgency
Ability to show an unconditional positive regard for clients who turn to JFS for support
Strong written and verbal communications skills
Physical Requirements Complete phone calls at desk, lasting from 5-30 minutes
Be available for in-person appointments
Enter documentation on the computer
Utilize technology for meetings, phone calls, and data documentation
Meet and greet clients on the campus and secure private settings to hold conversations
Travel to other JFS worksites when assigned
Please submit your resume and cover letter on your application. Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Department : Resource Navigation
Position Type : Full-Time (37.5+ hours/week), Non-Exempt
Work Setting : Fully Onsite
Reports To : Community Services Manager
Pay Range : $25 to $27/hour
Total Compensation :
Comprehensive, low-cost healthcare coverage for employees
Employer-covered life insurance
Time Away from Work :
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave
15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
2 Wellness Days to be taken any time during the year to support employees’ mental wellness
Position Overview JFS is looking for a compassionate, mission-driven individual to join the Resource Navigation team as the Case Manager. In this role, you have the opportunity to use your critical skills and case management experience to make a meaningful difference in your community and help change lives across San Diego. The Case Manager plays an integral role on the team and supports the entire agency by working closely with clients to meet basic needs by providing assistance with resource navigation as well as providing flexible financial assistance to provide stability. This position reports directly to the Resource Navigation Program Manager and works closely with the Resource Navigation Team and the rest of the Nutrition and Aging Care Services Division.
Responsibilities
Follow up on assigned referrals and assess each situation and screen for high-risk situations.
Carry a caseload of individuals and families for follow up (estimated 40 households)
Provide comprehensive assessments for individuals and families, identifying areas of need and helping clients set goals.
Help clients identify goals related to financial stability, increasing income, increasing savings, employment, and housing stability. Document progress at regular intervals.
Ensure clients access public benefit programs for which they are eligible.
Provide appropriate external referrals and document progress at regular intervals.
Work closely with other case managers and service providers to coordinate care for shared clients.
Assist with educational workshops and events (as needed)
Maintain documentation of client interactions in software system with integrity and in line with the quality standard set by supervisor.
Other duties assigned by supervisor.
Skills/Experience/Abilities That Are a Must-Have
Bachelor’s degree (in a human services field – social work, gerontology, psychology, etc.)
Must have a valid CA driver’s license, insurance, a reliable personal vehicle, and a willingness to travel off-site
Skills/Abilities We’d Like You to Have
Spanish Speaking or ability to use a translator
Detailed-oriented and conscientious documentation due to contract standards
Understanding of the low-income population and the concept of trauma informed care
Experience setting limits when working with stressed clients, often in some level of urgency
Ability to show an unconditional positive regard for clients who turn to JFS for support
Strong written and verbal communications skills
Physical Requirements Complete phone calls at desk, lasting from 5-30 minutes
Be available for in-person appointments
Enter documentation on the computer
Utilize technology for meetings, phone calls, and data documentation
Meet and greet clients on the campus and secure private settings to hold conversations
Travel to other JFS worksites when assigned
Please submit your resume and cover letter on your application. Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr