CrossCountry Mortgage, LLC
Loan Partner page is loaded## Loan Partnerremote type:
On-sitelocations:
LC10699 - 2165 Woodlane Drive, Woodbury, MNtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR02181CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.**A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.**Position Overview:**The **Loan Partner I** is responsible for responding to new leads, scheduling and confirming borrower appointments, maintaining a lead tracker, and managing client expectations throughout the pre-contract process. This role works to convert incoming leads into scheduled appointments.**Job Responsibilities:*** Respond to new leads within established time limits, including making initial outreach calls within 20–30 minutes of receipt.* Add all leads to the lead tracker and maintain consistent follow up until an appointment is scheduled, with a minimum of ten contact attempts per lead.* Update the referral source after each contact attempt or successful connection and keep the lead tracker current.* Maintain a 40% or higher conversion rate from lead to appointment.* Confirm scheduled appointments with borrowers the day before and provide a verbal overview of required items and directions.* Send appointment confirmation emails to the agent, borrower, and team leader.* Prepare intake materials, including printing the credit report and placing it in the appointment folder.* Bring two copies of the lead tracker to each team meeting.* Schedule client meetings for loan officers.* Collect and organize required documentation, ensure application materials are complete, and maintain accurate records throughout the process.* Manage client expectations throughout the loan process until the client is under contract.* Order appraisals and initiate required disclosures in accordance with regulatory guidelines.**Qualifications and Skills:*** High School Diploma or equivalent.* 3+ years of mortgage experience.* Knowledge of all mortgage and consumer lending regulations and loan documents, preferred.* Excellent customer service and communication skills.* Proficient in Microsoft Office Suite (Word, Excel, Outlook).This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.**Pay Range:*** Hourly Rate: $26.44-$31.25* Eligible for monthly bonus incentive.* *The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position*CrossCountry Mortgage, LLC offers **MORE** than a job, we offer a career. Apply now to begin your path to success!CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:**California residents:** Please see CrossCountry’s
for information about how CrossCountry collects and uses personal information about California applicants.**CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).** **The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.****CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit** **.** #J-18808-Ljbffr
On-sitelocations:
LC10699 - 2165 Woodlane Drive, Woodbury, MNtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR02181CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.**A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.**Position Overview:**The **Loan Partner I** is responsible for responding to new leads, scheduling and confirming borrower appointments, maintaining a lead tracker, and managing client expectations throughout the pre-contract process. This role works to convert incoming leads into scheduled appointments.**Job Responsibilities:*** Respond to new leads within established time limits, including making initial outreach calls within 20–30 minutes of receipt.* Add all leads to the lead tracker and maintain consistent follow up until an appointment is scheduled, with a minimum of ten contact attempts per lead.* Update the referral source after each contact attempt or successful connection and keep the lead tracker current.* Maintain a 40% or higher conversion rate from lead to appointment.* Confirm scheduled appointments with borrowers the day before and provide a verbal overview of required items and directions.* Send appointment confirmation emails to the agent, borrower, and team leader.* Prepare intake materials, including printing the credit report and placing it in the appointment folder.* Bring two copies of the lead tracker to each team meeting.* Schedule client meetings for loan officers.* Collect and organize required documentation, ensure application materials are complete, and maintain accurate records throughout the process.* Manage client expectations throughout the loan process until the client is under contract.* Order appraisals and initiate required disclosures in accordance with regulatory guidelines.**Qualifications and Skills:*** High School Diploma or equivalent.* 3+ years of mortgage experience.* Knowledge of all mortgage and consumer lending regulations and loan documents, preferred.* Excellent customer service and communication skills.* Proficient in Microsoft Office Suite (Word, Excel, Outlook).This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.**Pay Range:*** Hourly Rate: $26.44-$31.25* Eligible for monthly bonus incentive.* *The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position*CrossCountry Mortgage, LLC offers **MORE** than a job, we offer a career. Apply now to begin your path to success!CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:**California residents:** Please see CrossCountry’s
for information about how CrossCountry collects and uses personal information about California applicants.**CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).** **The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.****CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit** **.** #J-18808-Ljbffr