Legendary Sweat Payroll LLC
Parent Engagement Specialist
Legendary Sweat Payroll LLC, San Diego, California, United States, 92189
Description
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer
It’s always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales
Benefits for Full-Time team members
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following‑up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software, including MS Office, iOS and more
Multi‑tasking—delivering customer service while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopia’s Noble Cause
Understanding our Dogtopia‑isms
Clean and Safe Environment—ensure our furry friends are always in a safe and clean environment; we take pride in working as a team to get all the nitty‑gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards
Inventory management of office supplies
Communicates behavior modification plans to pet parents and any behavior challenges
Customer Service & Presentation
Maintains a neat and organized Front Desk team and area at all times
A self‑starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 S’s (smile, story and satisfaction) and hold accountable to internal and external customer service standards
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings
As the Canine Concierge As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Qualifications
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Details Job Type: Part‑time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
#PM25
#J-18808-Ljbffr
What we offer
It’s always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales
Benefits for Full-Time team members
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following‑up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software, including MS Office, iOS and more
Multi‑tasking—delivering customer service while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopia’s Noble Cause
Understanding our Dogtopia‑isms
Clean and Safe Environment—ensure our furry friends are always in a safe and clean environment; we take pride in working as a team to get all the nitty‑gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards
Inventory management of office supplies
Communicates behavior modification plans to pet parents and any behavior challenges
Customer Service & Presentation
Maintains a neat and organized Front Desk team and area at all times
A self‑starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 S’s (smile, story and satisfaction) and hold accountable to internal and external customer service standards
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings
As the Canine Concierge As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Qualifications
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Details Job Type: Part‑time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
#PM25
#J-18808-Ljbffr