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Insight Global

IT Help Desk Analyst: Quick, Customer-Focused Support

Insight Global, Brentwood, Tennessee, United States, 37027

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A technical staffing firm in Tennessee is looking for a Service Desk Analyst I to deliver fast and effective technical support for clients. The role involves troubleshooting computer systems and other devices, ensuring excellent customer service, and maintaining operational logs. The ideal candidate will have an Associate degree in Information Technology or equivalent experience, along with knowledge of network protocols like TCP/IP and DNS. A customer-focused mindset and effective communication skills are essential for success in this position. #J-18808-Ljbffr