University of Arkansas for Medical Science
Intermediate Clinical Application Analyst
University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208
Position Overview
University of Arkansas for Medical Sciences (UAMS) is seeking a Clinical Application Analyst Intermediate to support Patient Access Support Services. The role focuses on Epic Cadence scheduling templates and decision trees. The analyst will work semi‑independently under general supervision, providing user consulting, workflow design, testing, documentation, and training development.
General Information Closing Date:
02/01/2026 Type of Position:
Professional Staff – Project/Program Administration Job Type:
Regular Work Shift:
(To be determined) Sponsorship Available:
No Institution Name:
University of Arkansas for Medical Sciences
Benefits (for eligible positions)
Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus using UAMS pharmacy
Summary of Job Duties
Consult with users to identify current operating procedures and clarify process objectives.
Define system and user workflows to illustrate the sequence of steps and describe logical operations.
Convert user specifications into functional specifications.
Assist with development of implementation plans and communicate scheduled system updates/upgrades to all stakeholders.
Test all system changes and builds to mitigate or eliminate system risks and adverse effects.
Facilitate communication and act as primary liaison between teams, users, and vendors.
Provide regular feedback to team lead and/or management on the status of assigned work.
Review and write clear documentation for system processes, installation, and operating procedures.
Assist with the development of training materials.
Develop reports and extracts; define interface requirements with report writers, data warehouse, and interface teams.
Use cognitive reasoning skills to research problems, determine root cause, and recommend solutions.
Evaluate priority of requests considering patient safety, regulatory requirements, deadlines, and alternative interim solutions.
Document issues, initiate issue tracking and report problems to vendors or IT departments; monitor resolution progress and manage escalation.
Communicate clearly with end users, IT, and operational leadership; obtain governance approvals and keep stakeholders informed of issue status.
Provide mentorship and guidance for other analysts.
Show attention to detail and ability to respond to urgent organizational needs.
Incorporate newly acquired knowledge and skills into actual practice.
Reduce duplication of effort within the department and across the organization.
Actively participate in process and quality improvement.
Minimum Qualifications
High School Diploma + 7 years IT or patient access/clinical experience. (OR)
Associate’s Degree in Clinical, Healthcare, Business, IT, or related field + 5 years IT or patient access/clinical experience. (OR)
Bachelor’s Degree in Clinical, Healthcare, Business, IT, or related field + 3 years IT or patient access/clinical experience. (OR)
Post‑Graduate Degree in Clinical, Healthcare, Business, IT or related field + 1 year IT or patient access/clinical experience.
Additional Requirements
Epic Cadence Certification – Must be certified or obtain certification within 12 months.
Salary Information Commensurate with education and experience.
Required Documents to Apply
Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact Please contact
askrecruitment@uams.edu
for recruiting questions.
Equal Opportunity Statement UAMS is an equal opportunity institution. We do not discriminate in admission or employment on the basis of age, race, color, national origin, disability, religion, veteran status, genetic information, sex, sexual orientation, or pregnancy. Contact our Title IX Coordinator or the U.S. Department of Education Office for Civil Rights for Title IX concerns.
Legal Requirements Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Pre‑Employment Screening
Annual TB Screening
Criminal Background Check
The position requires pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant, except as provided by law. Any criminal history will be evaluated in relation to job responsibilities and business necessity and used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements
Constant: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent: Grasping, Reaching, Standing, Walking
Occasional: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligibility Yes – benefits eligible positions only.
Apply All application materials must be uploaded to the University of Arkansas System Career Site:
https://uasys.wd5.myworkdayjobs.com/UASYS . Please do not send materials to the recruitment contact email directly.
#J-18808-Ljbffr
General Information Closing Date:
02/01/2026 Type of Position:
Professional Staff – Project/Program Administration Job Type:
Regular Work Shift:
(To be determined) Sponsorship Available:
No Institution Name:
University of Arkansas for Medical Sciences
Benefits (for eligible positions)
Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus using UAMS pharmacy
Summary of Job Duties
Consult with users to identify current operating procedures and clarify process objectives.
Define system and user workflows to illustrate the sequence of steps and describe logical operations.
Convert user specifications into functional specifications.
Assist with development of implementation plans and communicate scheduled system updates/upgrades to all stakeholders.
Test all system changes and builds to mitigate or eliminate system risks and adverse effects.
Facilitate communication and act as primary liaison between teams, users, and vendors.
Provide regular feedback to team lead and/or management on the status of assigned work.
Review and write clear documentation for system processes, installation, and operating procedures.
Assist with the development of training materials.
Develop reports and extracts; define interface requirements with report writers, data warehouse, and interface teams.
Use cognitive reasoning skills to research problems, determine root cause, and recommend solutions.
Evaluate priority of requests considering patient safety, regulatory requirements, deadlines, and alternative interim solutions.
Document issues, initiate issue tracking and report problems to vendors or IT departments; monitor resolution progress and manage escalation.
Communicate clearly with end users, IT, and operational leadership; obtain governance approvals and keep stakeholders informed of issue status.
Provide mentorship and guidance for other analysts.
Show attention to detail and ability to respond to urgent organizational needs.
Incorporate newly acquired knowledge and skills into actual practice.
Reduce duplication of effort within the department and across the organization.
Actively participate in process and quality improvement.
Minimum Qualifications
High School Diploma + 7 years IT or patient access/clinical experience. (OR)
Associate’s Degree in Clinical, Healthcare, Business, IT, or related field + 5 years IT or patient access/clinical experience. (OR)
Bachelor’s Degree in Clinical, Healthcare, Business, IT, or related field + 3 years IT or patient access/clinical experience. (OR)
Post‑Graduate Degree in Clinical, Healthcare, Business, IT or related field + 1 year IT or patient access/clinical experience.
Additional Requirements
Epic Cadence Certification – Must be certified or obtain certification within 12 months.
Salary Information Commensurate with education and experience.
Required Documents to Apply
Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact Please contact
askrecruitment@uams.edu
for recruiting questions.
Equal Opportunity Statement UAMS is an equal opportunity institution. We do not discriminate in admission or employment on the basis of age, race, color, national origin, disability, religion, veteran status, genetic information, sex, sexual orientation, or pregnancy. Contact our Title IX Coordinator or the U.S. Department of Education Office for Civil Rights for Title IX concerns.
Legal Requirements Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Pre‑Employment Screening
Annual TB Screening
Criminal Background Check
The position requires pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant, except as provided by law. Any criminal history will be evaluated in relation to job responsibilities and business necessity and used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements
Constant: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent: Grasping, Reaching, Standing, Walking
Occasional: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligibility Yes – benefits eligible positions only.
Apply All application materials must be uploaded to the University of Arkansas System Career Site:
https://uasys.wd5.myworkdayjobs.com/UASYS . Please do not send materials to the recruitment contact email directly.
#J-18808-Ljbffr