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Integrated Pain Management Medical Group, Inc.

Procedure Scheduling Coordinator

Integrated Pain Management Medical Group, Inc., Modesto, California, United States, 95351

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The Outbound Scheduling Coordinator will establish contact with patients to schedule for approved treatments or procedures. The coordinator will make sure all accommodations necessary for the patient to attend their appointment are approved and provided. They will coordinate with the Authorizations team to receive internal approval for scheduling. Will navigate Electronic Medical Record (EMR) to update and input data in desired fields.

What you will do

Communicate with patients for scheduling and scheduling needs

Will coordinate to gain approval for transportation, interpreter, and lodging accommodations

Navigate and maintain scheduler within the EMR

Enter data and information in the desired database locations

Communicate with IPM staff to ensure patients are being treated

Maintain confidentiality regarding patients’ personal information

Maintain positive relationships with patients and peers

Become familiar with the California Worker’s Comp Labor Code

Completion of the required tasks within the desired deadline

Bilingual in Spanish preferred

Ability to multitask

Ability to follow directives

Excellent customer service

Professional demeanor and appearance

Efficient with time management

Experience with coordinating between different departments

Assumes other responsibilities as appropriate to the position and organizational needs

Qualifications

Customer Service: manages difficult or emotional patient situations

Highschool Diploma or GED

Previous experience with EMR/HER systems desirable

Problem Solving; identifies and resolves problems in a timely manner, gathers and analyzes information skillfully; develop alternative solutions

Proficient with Microsoft Office Suite

Compensation Range $21.00 to $23.00 Hourly

All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.

Why You’ll Love Working Here

Amazing work/life balance

Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)

401(K) Plan with Employer Matching

License & Tuition Reimbursements

Paid Time Off

Holiday Pay & Floating Holiday

Employee Perks and Discount Programs

Supportive environment to help you grow and succeed

Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.

Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.

Monday-Friday, 8am-5pm 40

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